black screen

[tkbelair]

I just got my notebook and at random times while I am doing things the screen
will go black. Nothing seems to work and I have to turn off the laptop by
the power button then reboot it. I've had my computer for 1 day. What would
be causing this??

 

[Mick Murphy]

Go to manufacturer's(Dell, HP, etc) website, and get updates, especially for
Graphics.

Also, make sure you have Windows Vista(Security and Performance) Updates
installed

 

[John Barnes]

If Mick's advice doesn't solve TAKE IT BACK where you bought it and get them
to exchange it.

 

[Bob]

What anti-virus application or security suite is installed? There are some
that cause a myriad of problems.