vista black screen hang

[seven]

On my DELL notebook with 4GB RAM after login screen my system hangs with a
black screen, no mouse cursor and keyboard leds (CAPS, SCROLL, NUM) are
bloked, if I press the power button for a few seconds and then I start the
system again the Vista recovery screen apear and if I sellect "Normal
startup" it work fine.

I looked in event log and there is no event loged on the previous startup
(when it hangs)

From what can it be? I've installed all updates including SP1 and I've got
same error. Even if it happents randomly, it still happens. How can I find
why it stucks?

 

[John Barnes]

If the hang is between the scroll screen and startup screen, you should try
to roll back or update to a different video driver. If this started
happening after you installed some hardware that installed a driver you
should try uninstalling that to see if it is solved.

 

[seven]

This happened after I enter the password to login, on Wellcome screen.
I roll back video driver and now the system works fine, but without video
drivers witch means I can not use any programs that require more video
performance, not even AERO.

I tried to install other versions of video drivers and I've got the same
error.
Any sollutions to use my system in normal conditions? My video card is
nVidia Quadro NVS 135M.

 

[John Barnes]

I don't see any driver listed for the card you list on the nVidia site, so I
would contact their support to see what they suggest.

 

[Rick Rogers]

Hi,

It's not a bug in the bootloader, if it were it would be happening to
millions. It's not. The vast majority of hangs during the early boot process
can be attributed to a hardware issue. Faulty ram, power supply, or failing
hard drive are the most common causes. The diskchecker process would only
run once unless reinitiated for subsequent boots.

When booting to safe mode, the screen will show the last loaded driver until
the next stage begins. The file you see, crcdisk.sys, is commonly one of the
last ones.

I would start with a software memory diagnostic, and follow that with one
for the hard drive - best done with tools available from the drive
manufacturer. If the system passes both these, you may need to see a
technician.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Rick Rogers]

Hi,

Open an elevated command prompt, run "chkntfs /d" to clear the dirty bit
that is causing the disk checks. If this does not work, then either a) you
have a drive that is likely faulty, or b) a drive tool/utility of some sort
is or was used on the system that is causing an issue (use of non-compliant
drive tools has been shown to do this).

While I didn't mention third party drivers as a possible problem, issues
with them represent probably 90% of all system crashes. I don't think, from
the sounds of it, that this is your issue. If it were, there would be a blue
screen and crash dump we could analyze, nothing you've stated thus far
indicates that.

What you commonly see on forums is the result of the majority of them
slurping posts to and from the same source, the Microsoft newsservers (which
is where I am as opposed the vbulletin web forum you are engaged with). One
person posts an issue and it shows up on hundreds of different web forums
due to this behavior, making it appear that many more have the same problem
when that is not at all the case. Another annoying habit of these forums is
that users don't quote what they are responding to, something that makes it
difficult for those trying to help as we need to review what's already been
done. On average most helpers are engaged in dozens of simultaneous
sessions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

That is exactly the case - this IS THE BUG(!) in Vista booloader because
it happens to millions of users, you can easily find it by searching
different forums - the same problem with vista black screen on booting
happens too many times!
Most of advicers (like you) suggest to "test and change hardware",
"reinstall drivers", etc, but in reality only 3-5% are real problems
with hardware (I think) and the rest of 95-97% - is THE mentioned BUG in
Vista bootloader!

Most of users too impatient to wait (or report it to microsoft), so
they are pressing [reset], claiming to support, etc. But if we start to
pressing [spacebar] key each 3 seconds just right after the black screen
appears we can see that Vista loaded as usual. Because ChkDsk utility
suggest to skip check disk operation by pressing any key - so by
pressing spacebar key we can skip all disk checks at startup and make
Vista loaded without "black screen delay".

Also - if left computer with black screen for 10-20 minutes we can see
that Vista passed all ChkDsk operations and loaded as usual.

Thus, as you are MVP, please register this bug (I hope you should know
"secret" page where users can register bugs for Vista)!

Bug consists of 2 things: 1st - first ChkDsk call does not displayed on
a screen, looks like problems with wrong screen position initialization,
2nd - it is completely unclear why Vista decided to check all my disks
every morning(?!).


--
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[Rick Rogers]

As you've isolated the cause, I would suggest that you bring this to the
attention of Kaspersky support:
http://usa.kaspersky.com/support/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com