Big Problem opening photos saved from net

[Guest]

ok, I got a problem with m computer. I just bought it yesterday, and for some reason it won't let me open up a picture I save off of the internet. ANY picture. I can save it onto the computer but it won't open. When I save a pic I right click it as say "save as" and then where you choose what kind of file to save it as I say .bmp. The only TWO options I have here are .bmp or .art.
Then when I go to open the picture I just saved to my comp I get a message that says "C:\Documents and Settings\Owner\Desktop\02.jpg Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported."

I was also getting a message before saying that it cannot find the program used to create the image, and I needed to choose a program that could open it, or find one that could.

Say for example I take a image I see on the internet right click and copy it. Then open paint and paste it and THEN save it, it'll open up again if I want it to. But not if I choose to directly save it from the net. I can also open up pictures that I have put on my comp from my digital camera just fine also.

I tried changing my AOL setting in order to make it "not compress" the pictures or whatever, but I'm still getting the same problem, and no ability to choose anything but .bmp or .art when I want to save a photo.

thanks in advance.

 

[Guest]

sometiems if I simply save the picture from AOL it will say
"Windows cannot open this file
File: B000005ABV.01.TZZZZZ
To open this file, windows needs to know ahat program created it. Windows can go online to look it up automatically, or you can manually select from a lost of programs on your computer
What do you want to do
-Use the Web service to find the appropriate progra
-Select the program from a list

So if I choose to use the web service it will bring me to some ERROR site that doesn't even worl, and if I choose to select the program from a list I have a few choices. One option is to choose paint which results in a error message similar to the one in my first post. The other option is to choose Microsoft Office Picture Manager which results in it opening to a small white box with a red X in it.

I followed the directions on the FAQ to delete some files from Internet Explorer, and that made it so that I can save a file and view it in JPEG from internet explorer. But the problem still remains intact if I try to save an image from AOL.

That's about it. Any help is much appreciated. thanks

 

[John Inzer]

ok, I got a problem with m computer. I just bought it
yesterday, and for some reason it won't let me open up a
picture I save off of the internet. ANY picture. I can
save it onto the computer but it won't open. When I save
a pic I right click it as say "save as" and then where
you choose what kind of file to save it as I say .bmp.
The only TWO options I have here are .bmp or .art. Then
when I go to open the picture I just saved to my comp I
get a message that says "C:\Documents and
Settings\Owner\Desktop\02.jpg Paint cannot read this
file. This is not a valid bitmap file, or its format is
not currently supported."

I was also getting a message before saying that it cannot
find the program used to create the image, and I needed
to choose a program that could open it, or find one that
could.

Say for example I take a image I see on the internet
right click and copy it. Then open paint and paste it and
THEN save it, it'll open up again if I want it to. But
not if I choose to directly save it from the net. I can
also open up pictures that I have put on my comp from my
digital camera just fine also.

I tried changing my AOL setting in order to make it "not
compress" the pictures or whatever, but I'm still getting
the same problem, and no ability to choose anything but
.bmp or .art when I want to save a photo.

thanks in advance.

=======================================
Maybe these articles will shed some light:

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files
http://support.microsoft.com/?kbid=810978

(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650

(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k

Converting .Art Images Using AOL
http://members.aol.com/oldnelly77/page9.htm

ATTENTION AOL USERS
http://www.xmission.com/~emailbox/aol.htm

AOL / .ART
http://tinyurl.com/70ka


--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg

 

[clay]

Irfan view http://www.irfanview.com/ best picture viewer and free.