BCM Won't Back Up - Error Message

T

tempelife

Windows Vista Ultimate x64
Office 2007 Ultimate w/ BCM

In Outlook, I click on the menu:
Business Contact Manger-> Database Tools-> Manage Database->
Back Up Database

After choosing the location to backup the database as an .sbb file, I get an
error message which reads:
"Errors Occured During the back up of these files. The backup process has
stopped."

I enabled error logging and post the file below from BCMLog_V3:

**An interesting note before you read log file is that Windows Update will
not install:
1) Security Update for SQL Server 2005 Service Pack 2 (KB960089)
2) Microsoft SQL Server 2005 Express Edition Service Pack (KB955706)
Perhaps I'm accidentely running 2 versions of SQL and it messing everything
up.
I don't know. Please help. I have no idea with Log below is saying. All
other window update files install fine.

[V] [14:07:21.5861742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:29.5041742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Entry
[V] [14:07:30.9341742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Entry
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:07:40.0461742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:09:27.2821742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:15:12.6881742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6231742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6241742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:20:23.3361742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Exit
[V] [14:20:24.8851742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Exit
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:29.0881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
[V] [14:20:37.0541742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:58.0221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0281742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0281742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0331742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0391742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0391742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0431742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0431742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0571742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0571742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.6951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
[V] [14:22:59.3191742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 02:22:59.319 - queueing new mail item [ queue-size:1 ]
[V] [14:23:04.9281742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:23:04.9291742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:04.9291742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:04.9301742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 02:23:04.930: processing queued item [ queue-size:1;
last-item-duration:82ms; elapsed:952143ms ]
[V] [14:23:05.8241742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:05.8241742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:09.4481742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:09.4481742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:09.4531742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:09.4531742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:34.9481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:23:34.9481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:24:45.9221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:24:45.9221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:25:46.1211742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:25:46.1211742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2271742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2271742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2401742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2401742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2591742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2591742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:43.1601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:26:43.1601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:26:44.3541742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980a40
[V] [14:26:44.3541742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980a40, 0x00000000
[V] [14:26:44.3551742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980a18
[V] [14:26:44.3551742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980a18, 0x00000000
[V] [14:26:44.3601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:26:44.3601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:26:44.3971742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:moExplorer_Close: Enter
[V] [14:26:44.4101742]Microsoft.BusinessSolutions.eCRM.DataSync:
OfflineManager.StopPollingForSharedDBConnectivity: Entry
[V] [14:26:44.4101742]Microsoft.BusinessSolutions.eCRM.DataSync:
OfflineManager.StopPollingForSharedDBConnectivity: Exit
[V] [14:26:44.5211742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:moExplorer_Close: Exit
[V] [14:26:44.5941742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980b08
[V] [14:26:44.5941742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980b08, 0x00000000
[V] [14:26:44.5971742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d97e9c8
[V] [14:26:44.5971742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d97e9c8, 0x00000000
 
L

Luther

Windows Vista Ultimate x64
Office 2007 Ultimate w/ BCM

In Outlook, I click on the menu:
Business Contact Manger-> Database Tools-> Manage Database->
Back Up Database

After choosing the location to backup the database as an .sbb file, I getan
error message which reads:
"Errors Occured During the back up of these files. The backup process has
stopped."

I enabled error logging and post the file below from BCMLog_V3:

**An interesting note before you read log file is that Windows Update will
not install:
1) Security Update for SQL Server 2005 Service Pack 2 (KB960089)
2) Microsoft SQL Server 2005 Express Edition Service Pack (KB955706)
Perhaps I'm accidentely running 2 versions of SQL and it messing everything
up.
I don't know.  Please help.  I have no idea with Log below is saying. All
other window update files install fine.

[V] [14:07:21.5861742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:29.5041742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Entry
[V] [14:07:30.9341742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Entry
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:07:40.0461742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:09:27.2821742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:15:12.6881742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6231742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6241742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:20:23.3361742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Exit
[V] [14:20:24.8851742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Exit
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:29.0881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
[V] [14:20:37.0541742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:58.0221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0281742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0281742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0331742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0391742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0391742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0431742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0431742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.0571742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:58.0571742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:58.6951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
[V] [14:22:59.3191742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 02:22:59.319 - queueing new mail item [ queue-size:1 ]
[V] [14:23:04.9281742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:23:04.9291742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:04.9291742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:04.9301742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 02:23:04.930: processing queued item [ queue-size:1;
last-item-duration:82ms; elapsed:952143ms ]
[V] [14:23:05.8241742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:05.8241742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:09.4481742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:09.4481742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:09.4531742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:23:09.4531742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:23:34.9481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:23:34.9481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:24:45.9221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:24:45.9221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:25:46.1211742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:25:46.1211742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2271742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2271742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2341742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2401742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2401742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2591742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2591742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:06.2651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:26:06.2651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:26:43.1601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:26:43.1601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:26:44.3541742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980a40
[V] [14:26:44.3541742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980a40, 0x00000000
[V] [14:26:44.3551742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980a18
[V] [14:26:44.3551742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980a18, 0x00000000
[V] [14:26:44.3601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:26:44.3601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:26:44.3971742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:moExplorer_Close: Enter
[V] [14:26:44.4101742]Microsoft.BusinessSolutions.eCRM.DataSync:
OfflineManager.StopPollingForSharedDBConnectivity: Entry
[V] [14:26:44.4101742]Microsoft.BusinessSolutions.eCRM.DataSync:
OfflineManager.StopPollingForSharedDBConnectivity: Exit
[V] [14:26:44.5211742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:moExplorer_Close: Exit
[V] [14:26:44.5941742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d980b08
[V] [14:26:44.5941742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d980b08, 0x00000000
[V] [14:26:44.5971742]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
0x0d97e9c8
[V] [14:26:44.5971742]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
0x0d97e9c8, 0x00000000
Click to expand...

There's nothing obviously wrong reported in the log. I suspect BCM is
telling Sql Server to backup the database, and Sql is running into
some problem. Look for Sql Server error messages in the Windows event
logs.
 
T

tempelife

The error that generates when I try to backup a BCM database:

GENERAL
The description for Event ID 0 from source SDWinSec.exe cannot be found.
Either the component that raises this event is not installed on your local
computer or the installation is corrupted. You can install or repair the
component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:

OLE error 80041008

DETAILS
- System

- Provider

[ Name] SDWinSec.exe

- EventID 0

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2009-02-18T20:18:07.000Z

EventRecordID 181480

Channel Application

Computer BretRaid

Security


- EventData

OLE error 80041008

I have no idea what I should do with it.



Luther said:
Windows Vista Ultimate x64
Office 2007 Ultimate w/ BCM

In Outlook, I click on the menu:
Business Contact Manger-> Database Tools-> Manage Database->
Back Up Database

After choosing the location to backup the database as an .sbb file, I get an
error message which reads:
"Errors Occured During the back up of these files. The backup process has
stopped."

I enabled error logging and post the file below from BCMLog_V3:

**An interesting note before you read log file is that Windows Update will
not install:
1) Security Update for SQL Server 2005 Service Pack 2 (KB960089)
2) Microsoft SQL Server 2005 Express Edition Service Pack (KB955706)
Perhaps I'm accidentely running 2 versions of SQL and it messing everything
up.
I don't know. Please help. I have no idea with Log below is saying. All
other window update files install fine.

[V] [14:07:21.5861742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:29.5041742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Entry
[V] [14:07:30.9341742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Entry
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:07:40.0461742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:09:27.2821742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:15:12.6881742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6231742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6241742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:20:23.3361742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Exit
[V] [14:20:24.8851742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Exit
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:29.0881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
[V] [14:20:37.0541742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:37.4881742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0561742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:41.0591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:41.0601742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:21:00.0801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:22:17.6991742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:21.0571742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:25.9701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:36.2321742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:37.4641742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.4431742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:22:56.7591742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
Click to expand...
Click to expand...
 
T

tempelife

Hi Luther,

I uninstalled Spybot to get rid of SDWinSec.exe error.
Now a BCM error still occurs on a backup attempt however w/o logging
anything in the Event Viewer.

tempelife said:
The error that generates when I try to backup a BCM database:

GENERAL
The description for Event ID 0 from source SDWinSec.exe cannot be found.
Either the component that raises this event is not installed on your local
computer or the installation is corrupted. You can install or repair the
component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:

OLE error 80041008

DETAILS
- System

- Provider

[ Name] SDWinSec.exe

- EventID 0

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2009-02-18T20:18:07.000Z

EventRecordID 181480

Channel Application

Computer BretRaid

Security


- EventData

OLE error 80041008

I have no idea what I should do with it.



Luther said:
Windows Vista Ultimate x64
Office 2007 Ultimate w/ BCM

In Outlook, I click on the menu:
Business Contact Manger-> Database Tools-> Manage Database->
Back Up Database

After choosing the location to backup the database as an .sbb file, I get an
error message which reads:
"Errors Occured During the back up of these files. The backup process has
stopped."

I enabled error logging and post the file below from BCMLog_V3:

**An interesting note before you read log file is that Windows Update will
not install:
1) Security Update for SQL Server 2005 Service Pack 2 (KB960089)
2) Microsoft SQL Server 2005 Express Edition Service Pack (KB955706)
Perhaps I'm accidentely running 2 versions of SQL and it messing everything
up.
I don't know. Please help. I have no idea with Log below is saying. All
other window update files install fine.

[V] [14:07:21.5861742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Exit
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.5901742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:21.7791742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:22.5021742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.1071742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:07:23.6891742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:07:29.5041742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Entry
[V] [14:07:30.9341742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Entry
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:07:33.9731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:07:40.0461742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:08:49.4311742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:09:27.2821742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:09:53.5071742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8651742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8691742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8711742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:10:19.8811742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:11:12.6601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:12:12.8861742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5701742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5731742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5751742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5781742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5801742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:13:29.5831742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:14:34.9501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:15:12.6881742]BusinessLayer: BackupDb: db 'MSSmallBusiness' file
'C:\Users\Bret\AppData\Local\Microsoft\Business Contact
Manager\Temp\en-US#3.0.5625.0'
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:15:35.1931742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4221742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4421742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4461742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4501742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4541742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4601742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:16:35.4641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:17:48.6771742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:18:48.9031742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6231742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6241742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6451742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6481742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6491742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6521742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6561742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6581742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6621742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6641742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0434fe94
[V] [14:19:54.6661742]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0434fe94, 0x00000000
[V] [14:20:23.3361742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
BDTools.buttonBackup_Click: Exit
[V] [14:20:24.8851742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTMaintenanceTools_Click: Exit
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [14:20:24.8951742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [14:20:25.4701742]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
Click to expand...
Click to expand...
Click to expand...
 
L

Luther Blissett

Hi Luther,

Any advice?

Thanks,
Bret
Click to expand...

Turn on BCM logging, in the About dlg box.
Try backup again.
Look in BCM log file for any additional info on problem.
 

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