BCM Lists Accounts and Business Contacts twice in Address Book

G

Guest

When I open the Address Book and select the drop down box "Show Names from
the:" I see "Accounts" and "Business Contacts" twice, while my typical
contact files are only listed once (I've got 3 folders of contacts and am
migrating them all over to BCM).

When I click on the first Accounts and Business contacts, I get an error
message stating, "The address list could not be displayed. The Contacts
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions. For information on
how to remove this folder from the Outlook Address Book, see Microsoft Office
Outlook Help.

The second Accounts listed in the Address book doesn't seem to be working
right either (It only show one of my 5 accounts), but I'm not getting an
error message. The second copy of Business Contacts seems to be working well.

To troubleshoot, I went into the properties of Accounts (I don't want it in
my Show Names for Accounts list anyway) and unchecked the option for it to
show in the Address Book. Now, instead of showing two Accounts listed, it
only shows the one that gives me the error message).

This seems to tell me that Outlook "sees" another BCM database somewhere (In
my Administrator account???) and will not connect.

Well that sounds simple, but I only have one BCM database and one BCM .pst
file in this Windows XP account. Is my BCM linked to the .pst file for the
Administrator?

Does anyone have an idea why I see these two files twice and how I can
remove the "junk" from my address book?

Thanks
 
G

Guest

I moved all the BCM contacts database files to a backup folder on my desktop
and went back to see the results in Outlook. BCM was gone as expected, but
the Accounts and Business Contacts were still in my Show Names list?

How do I get my address book to update itself and remove the redundant links
that do not work?

Thanks
 

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