Balance Slider Control

[Jo]

I would appreciate any help or assistance that can be offered.
I am having a little difficulty with the balance in regards to the left
and right speakers. I have the Altec Lansing 2100 speaker system. Sound come
out of both of them.
The balance control, in the Volume Control and the Windows Media Player,
when pushed to the left has sound coming out of both speakers. When the
balance control is pushed to the right, no sound comes out of either
speaker. The Tone Controls in the Volume Control (Advanced) are greyed out.
Checked the DirectX Diagnostic Tool. Nothing. Everything that it checks,
works. Does not approach nor test the balance issue.
Audio- ADI AD 1980 AoundMAX 6-Channel audio CODEC. Checked out the
SoundMAX Control Panel. Everything checks out. Doesn't really talk about
balance. The Test Listening Environment is interesting though. Tried the
Stationary Left 45 degrees. The sound comes out of both speakers. Tried the
Stationary Right 45 degrees. The sound comes out of both speakers but it
sounds "faded". Like the speakers are really far away.
Contacted the guy who put the system together for me and he suggested
that "all i can suggest is to go to microsofts knoledge base and lookup any
problems & fixes for speaker balance not working. also checkout there FAQ
for any helpful hints and solutions other people might have had."
Ever try to play Thief and you can't tell if the guard is coming from
your right or left?
I am running WindowsXP. Includes Service Pack 1.
If any other information is needed, just ask.

Thanks,

 

[Pat Garard]

Borrow a pair of earphones.
Disconnect your external system from the back of the computer (Line Out).
Plug the earphones in (Line Out).
Does the Sound work correctly with the earphones???????

 

[Keith Miller]

Double-check the physical connections. That sounds like a 3-conductor plug that's not seated.

Keith