BAD_POOL_CALLER - BLUE SCREEN

G

Guest

My computer will periodically produce the a Windows “Blue Screen†listing a
BAD_POOL_CALLER error message. There appears to be no consistence or common
“trigger†for this error. Sometimes it happens on “Boot-Upâ€. Sometimes it
happens in “Mid-Useâ€. Sometimes several days can pass where this error does
not happen at all.

When this error happens, the computer must be completely shut down or
restarted. After the computer is shut down, it can then be powered back up
and I am usually able to get back into my environment and continue working.

This problem happens between 3 and 20 times per week. No new hardware or
software has been installed.

The specific message that appears on the blue screen is listed below.

A problem has been detected and windows has been shut down to prevent damage
to your computer. BAD_POOL_CALLER

If this is the first time you’ve seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use safe mode to remove or disable components, restart your computer,
press F8 to select advanced startup options, and then select safe mode.

Technical information:

*** STOP: 0x000000c2 (0x000000007, 0x00000cd4, 0x30000000, 0x0000000008)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.

There is also an event viewer entry that is created when this problem
happens. Please see the event view information below.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/2/2007
Time: 8:01:23 AM
User: N/A
Computer: FORDSVC
Description:
Error code 100000d1, parameter1 00000004, parameter2 00000002, parameter3
00000001, parameter4 f76e2345.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 34 2c 20 000004,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 66 37 36 65 01, f76e
0050: 32 33 34 35 2345

Any advice would be greatly appreciated.
 
G

Gerry

Background information
http://msdn2.microsoft.com/en-us/library/ms796120.aspx

http://msdn2.microsoft.com/en-us/library/ms795930.aspx

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

What is your computer make and model?

What is your Windows XP CD as it is described on the face of the CD?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Guest

Gerry...

To answer your questions... there are no yellow question marks or red
exclamation points next to any devises in device manager. All devices are
installed and running, drivers are loaded, no errors.

After running the sigverif utility the following drivers appear as unsigned..

hplj1xxx.exp 2/26/2004 None Not Signed
N/A
hpz6m4ay.gpd 7/24/2006 None Not Signed
N/A
hpz6r4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
hpzev4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
hpzhl4ay.cab 7/21/2006 None Not Signed
N/A
hpzls4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
hpzsc4ay.dtd 7/24/2006 None Not Signed
N/A
hpzsm4ay.gpd 7/24/2006 None Not Signed
N/A
hpzss4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
hpzst4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
hpzui4ay.dll 7/24/2006 60.51.564.21 Not Signed
N/A
lmaat2b1.dll 1/7/2005 None Not Signed
N/A
lmaat2bj.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2bt.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2d$.ini 1/7/2005 None Not Signed
N/A
lmaat2da.all 1/7/2005 None Not Signed
N/A
lmaat2da.chm 1/7/2005 None Not Signed
N/A
lmaat2da.cnt 1/7/2005 None Not Signed
N/A
lmaat2da.dll 1/7/2005 0.3.0.0 Not Signed
N/A
lmaat2da.hlp 1/7/2005 None Not Signed
N/A
lmaat2dd.dll 1/7/2005 0.3.0.0 Not Signed
N/A
lmaat2dl.dll 1/7/2005 0.3.0.0 Not Signed
N/A
lmaat2du.dll 1/7/2005 0.3.0.0 Not Signed
N/A
lmaat2ed.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2f0.dfm 1/7/2005 None Not Signed
N/A
lmaat2lu.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2p1.res 1/7/2005 None Not Signed
N/A
lmaat2p1.xml 1/7/2005 None Not Signed
N/A
lmaat2pi.exe 1/7/2005 10.3.0.0 Not Signed
N/A
lmaat2pu.dll 1/7/2005 9.6.0.0 Not Signed
N/A
lmaat2se.dll 1/7/2005 9.6.0.0 Not Signed
N/A
lmaat2td.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2te.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2tf.dll 1/7/2005 1.0.0.0 Not Signed
N/A
lmaat2th.hlp 1/7/2005 None Not Signed
N/A
lmaat2ui.dll 1/7/2005 0.3.0.0 Not Signed
N/A
lmaat2ui.js 1/7/2005 None Not Signed
N/A
lmaat2uz.zip 1/7/2005 None Not Signed
N/A

mxdwdrv.dll 3/22/2007 0.3.6000.0 Not Signed
N/A
mxdwdui.dll 3/22/2007 0.3.6000.16438 Not Signed
N/A
mxdwdui.gpd 8/31/2006 None Not Signed
N/A
mxdwdui.ini 4/21/2006 None Not Signed
N/A
optrares.dll 3/25/2003 0.3.1281.0 Not Signed
N/A

pclxl.dll 7/10/2004 0.3.1296.1 Not Signed
N/A

ps5ui.dll 10/6/2002 0.3.1282.1 Not Signed
N/A

pscript5.dll 10/6/2002 0.3.1282.1 Not Signed
N/A
stddtype.gdl 4/21/2006 None Not Signed
N/A

stdschem.gdl 8/4/2006 None Not Signed
N/A
stdschmx.gdl 4/21/2006 None Not Signed
N/A
unidrv.dll 3/22/2007 0.3.6000.16438 Not Signed
N/A

unidrvui.dll 3/22/2007 0.3.6000.16438 Not Signed
N/A
unires.dll 3/22/2007 0.3.6000.16438 Not Signed
N/A

The windows CD is is windows xp service pack 2. All critical updates from
the windows update site are installed.

Any ideas?
 
G

Gerry

What programme does this lmaat2bt.dll driver relate to?

Many of the unsigned drivers are associated with Hewlett Packard. You
could try checking the HP site for updated drivers.

In Safe Mode try Start, Run, type "sfc /scannow" without quotes and hit
Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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