Backup utility

[Marilyn]

I installed the auto backup utility for Outlook. Instead
of backing (when I exit Outlook) Iget a message which
states "Cannot copy Outlook: The process cannot access
the file because another process has locked a portion of
the file". I have nothing else open.

 

[Charles Beauregard [MSFT]]

It sounds like Outlook is not exiting properly and still
has the PST file locked. PST Backup will throw this
error message if the PST file is still locked after 2
minutes of exiting Outlook. You can verify whether
Outlook is still in memory by going to the Task Manager,
usually accessible by hitting CTRL-ALT-DEL, depending on
the version of Windows you're using.

Charles Beauregard-Tellier
Software Test Engineer
Microsoft Outlook | PowerPoint | Graphics

This posting is provided "AS IS" with no warranties, and
convers no rights.

 

[Brian Tillman]

I installed the auto backup utility for Outlook. Instead

of backing (when I exit Outlook) Iget a message which
states "Cannot copy Outlook: The process cannot access
the file because another process has locked a portion of
the file". I have nothing else open.

Do you have a PDA synched up with your PC? That will produce this symptom.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.