Backup error about space on Windows disk (0x81000014)

[LauraB]

I have Windows Vista Home Premium, and have been using the Backup tools that
come with Vista. I've been performing backups of my C drive to an external
harddrive (M).

For the most part the backup have been working, and I have tested recovering
files. However today I got an error that I cannot figure out:

The last file backup did not complete succesfully. Details:
"There is not enough space on your Windows disk to prepare for backing up
your files. At least 400MB of free space is required to continue.
(0x81000014)"

I have over 183GB for free space on C. And over 297GB of free space on M.
I'm not sure where it can't find 400MB of space in all these free GBs. Any
suggestions?

 

[jmp]

I have the same problem, and I see several others have reported it too. I've
found no help anywhere.

 

[LauraB]

Thanks for your reply. My guess is it's some sort of bug?
Because the next day it ran fine with no error mesages.

So I'm guessing the backups are okay, but I'd have a lot more confidence in
a backup system if it didn't give off error messages like this from time to
time.
--Laura

 

[Christine [MSFT]]

Hi Laura & jmp,

Is that error a one-time issue, or has it been showing up constantly even
though there's enough space on your external HDD?

Thanks,
Christine

 

[Mike Abrams]

Christine and others...

I just started getting this same error.. I deleted the old backup and
started from scratch and go it.. now several times... sometimes it took
longer than others until it stopped..

I dont know whats going on as everything was fine... sould an MS update have
botched this up? Because all was fine until recent. I did run disk cleanup
but doubt that would have to do with it as I ran this before.

SOmeone please help with this

I am running Ultimate 32 bit.

Mike

 

[Bob]

Is the backup destination a FAT32 external hard drive?

 

[Mike Abrams]

No it is NTFS... and it was working fine.. and it still works fine and then
stops all of the sudden....

This just started happening.. The messahe aout the windows directory too
small (there is 400 GB free on the windows dive!)

 

[Christine [MSFT]]

Hi Mike,

Can you send me all the etl files under C:\Windows\Logs\WindowsBackup?
(remove "online" from my email address)

Also, can you send me the output of typing this command on an elevated
command prompt? (Start Menu->type "cmd"->right click->select "run as
administrator")
vsssadmin list shadowstorage

Thanks,

 

[Bob]

Christine,
It's nice of you to offer personalized help but it would be even more
helpful if it was done through this newsgroup so others can benefit as well.

 

[Rick Rogers]

The etl files need to be examined by someone familiar with their meaning,
and attachments are generally discouraged in newsgroups. Both good reasons
to have them sent via email. Hopefully Christine will respond to the group
with her findings for everyone's benefit.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Mike Abrams]

Will Do CHrisitine. It went fine twice then it happened again. Now It is in
the middle of a backup which has been going all day (and shouln't have as
there wasnt that much stuff and the last one only went for a few mins)...
hasnt stopoed yet though.

Once it is done I wilol send you the logs.

This is very od and this odd behavior wasnt happening for a year before now.

Mike

 

[Mike Abrams]

Things were fine for awhile and this just happened again.. am rerunning
backup now.

Will send logs.

Any answers or results on this at all in the pas tmonth to fix?

Mike

 

[Freitag]

Is there any traction on this issue?

I had a backup set run fine a few times and then fail with this
error. It was one of the reasons I was looking forward to SP1. No
joy, same error.

I have 46GB free on the C:\ and over 400GB free on teh bcakup drive.

The error message says that it needs at least 400 MB free space to
continue (but it does not say where!)

 

[Mike Abrams]

I just reformatted my drive and reinstalled everything after updating to SP1...

STILL getting this error ahbout 400 MB free. I can keep restarting the
backup but this error keeps on coming.


Mike

 

[Jason]

I too have this issue constantly, lots of search results for this problem but
no solutions anywhere - come on Microsoft let's get this resolved, I didn't
pay good money for Vista Ultimate to get broken bits...

 

[Christine [MSFT]]

Hi Jason, we haven't been able to pin point the issue from some of the
previous logs sent by other customers. It'd be great if you could share you
trace files as well. (C:\Windows\Logs\WindowsBackup)

Thanks,

 

[Jason]

Hi Christine

Have just emailed you those files, hope you can find something!

 

[Jason]

Have emailed those, but of the 7 files sent, 5 of them are around 10mb and
have been rejected by your mailserver, is there another way to send them?

 

[Christine [MSFT]]

You could try one of those online file transfer sites, such as
www.yousendit.com or sendthisfile.com
--
Christine Fok, Program Manager, Storage Solution Division

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Jason]

Thanks, have now sent them via yousendit

You could try one of those online file transfer sites, such as
www.yousendit.com or sendthisfile.com