M
Margrave of Brandenburg
Suddenly, AVG Free update is not working.
When I click "Check for Updates", I get the usual indication that there's an
update available. Click ok, wait a while, and then this:
The update server connection failed; no additional information is available.
Please follow these steps:
* Make sure your Internet connection is active:
in your browser please try to open the www.grisoft.com website.
(NO PROBLEM THERE.)
* If you use a firewall, make sure the update component AVGINET.EXE
is allowed to access the Internet.
(NO FIREWALL.)
* Make sure the connection parameters are set properly.
(HAVEN'T CHANGED THOSE, EVER.)
* If the problem persists, please refer to the FAQ section of our
website for an answer to your question.
(NOTHING HELPFUL THERE.)
Does anyone else have this problem?
Is there a solution?
When I click "Check for Updates", I get the usual indication that there's an
update available. Click ok, wait a while, and then this:
The update server connection failed; no additional information is available.
Please follow these steps:
* Make sure your Internet connection is active:
in your browser please try to open the www.grisoft.com website.
(NO PROBLEM THERE.)
* If you use a firewall, make sure the update component AVGINET.EXE
is allowed to access the Internet.
(NO FIREWALL.)
* Make sure the connection parameters are set properly.
(HAVEN'T CHANGED THOSE, EVER.)
* If the problem persists, please refer to the FAQ section of our
website for an answer to your question.
(NOTHING HELPFUL THERE.)
Does anyone else have this problem?
Is there a solution?