Actually, you need to be in your contacts folder. Select the contacts you want to merge, then choose Tools | Mail Merge.
What you're seeing in the mail message is Word's own mail merge command, since Word is your email editor. Better to start the merge from the contacts folder.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Kenny OK said:
Aha, found the problem. What the online help files don't specify is that you
have to be in a NEW email message for the "Mail Merge" option to appear. Then
it's fairly straight-forward. Thanks for your help.
Russ Valentine said:
Does for everyone else. How are you different?
Where are you looking?
What version of Word is installed?
--
Russ Valentine
[MVP-Outlook]
Kenny OK said:
I am attempting to create an email merge within Outlook 2003. The help
files
indicate that this feature is accessible through the Tools menu, where the
Mail Merge option should appear, but it does not.
Suggestions, anyone?