Autoupdate takes forever

  • Thread starter Thread starter RobFJ
  • Start date Start date
R

RobFJ

The icon in the bottom RH of my screen (yellow shield with an exclamation
mark in the centre) shows that a download of an update is in progress - it
shows 36%.

That download started about 3 days ago :( - and there seems to be very
little modem activity.

It hasn't locked up (it was 34% this morning) but is there something I can
do about it. Clicking or rightclicking on the icon does not open the usual
box.

TIA

Rob
 
RobFJ said:
The icon in the bottom RH of my screen (yellow shield with an exclamation
mark in the centre) shows that a download of an update is in progress - it
shows 36%.

That download started about 3 days ago :( - and there seems to be very
little modem activity.

It hasn't locked up (it was 34% this morning) but is there something I can
do about it. Clicking or rightclicking on the icon does not open the usual
box.

TIA

Rob

Stop the download by setting Auto Updates OFF. Reboot. Download and
install Crap Cleaner from www.ccleaner.com and run the Cleaner feature.
Reboot. Set Auto Updates to notify but not to download or install. Wait.
The yellow shield will appear. Review the updates and tell it to
download the ones you want. Once downloaded, Start, Turn off Computer
and press the Turn Off button and the updates will install out of
Windows and then the computer will automatically shut down. Turn the
computer on again. Done.

Alias
 
Is this a sudden, new problem or an ongoing one?
==================================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
 

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