Autocomplete in Outlook 2002

[Brenda from Michigan]

My user and I both have Outlook 2002 SP3. Her autocomplete feature no longer
works in that the dozens of addresses she has previously used no longer auto
fill when she's addressing an email. I understand this information is kept
in a cache file and that file must have been lost in some way.

I have looked for the .NK2 file on my own system per an answer from Patricia
Cardoza on another question here. My autocompletion works just fine but I do
not find that .NK2 file anywhere.

So, I assume my user is out of luck as far as getting her old cache back.
Can anyone provide the filename or extension of the cache file at work in OL
2002 so we can at least back it up. Thank you!

 

[Hal Hostetler [MVP P/I]]

Look here:

http://www.slipstick.com/config/backup.asp
Outlook & Exchange/Windows Messaging Backup and Dual-Boot

Make sure you're searching for hidden/system files.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Brenda from Michigan]

That did the trick. I didn't realize Hidden Files were not being searched.
Thank you.