auto text changes aren't updating

[Guest]

Auto text changes won't save - whether its a new entry, rename, delete, etc.
The old entries are always there after i close out of the Word or Outlook and
reopen the programs. Have tried to edit via the Insert-Autotext & via Tools,
Templates & Add-Ins. Any suggestions??

 

[Guest]

Stacey
AutoText entries are normally saved to the Global Template [normal.dot].
Rename this file (ex. normal.old) and observe whether they are still
displayed. This file is the most common reason for document corruptions. If
you rename it Word will create a new one when you next create a document. Use
Word's Organiser to copy AutoText, Tolbars & macros from the old [normal] to
the new one.
Regards Mike

 

[Guest]

Thanks Mike!! I'll do that.

Sorry to sound ignorant, can you tell me how to locate the "normal.dot' so i
can rename it. I did a search for it and nothing listed.

Stacey
AutoText entries are normally saved to the Global Template [normal.dot].
Rename this file (ex. normal.old) and observe whether they are still
displayed. This file is the most common reason for document corruptions. If
you rename it Word will create a new one when you next create a document. Use
Word's Organiser to copy AutoText, Tolbars & macros from the old [normal] to
the new one.
Regards Mike

Auto text changes won't save - whether its a new entry, rename, delete, etc.
The old entries are always there after i close out of the Word or Outlook and
reopen the programs. Have tried to edit via the Insert-Autotext & via Tools,
Templates & Add-Ins. Any suggestions??

 

[Guest]

Stacey
Open Explorer and navigate to:
[c:\documents & settings\stacey????\application data\microsoft\templates\].
If Application data is not visible in Explorer click on [Tools | Folder
Options... | View] and check 'Show Hidden Files and Folders'.
Regards Mike

Thanks Mike!! I'll do that.

Sorry to sound ignorant, can you tell me how to locate the "normal.dot' so i
can rename it. I did a search for it and nothing listed.

Stacey
AutoText entries are normally saved to the Global Template [normal.dot].
Rename this file (ex. normal.old) and observe whether they are still
displayed. This file is the most common reason for document corruptions. If
you rename it Word will create a new one when you next create a document. Use
Word's Organiser to copy AutoText, Tolbars & macros from the old [normal] to
the new one.
Regards Mike

Auto text changes won't save - whether its a new entry, rename, delete, etc.
The old entries are always there after i close out of the Word or Outlook and
reopen the programs. Have tried to edit via the Insert-Autotext & via Tools,
Templates & Add-Ins. Any suggestions??

 

[Guest]

Mike you're the best!! It worked!
Thanks again!

Stacey
Open Explorer and navigate to:
[c:\documents & settings\stacey????\application data\microsoft\templates\].
If Application data is not visible in Explorer click on [Tools | Folder
Options... | View] and check 'Show Hidden Files and Folders'.
Regards Mike

Thanks Mike!! I'll do that.

Sorry to sound ignorant, can you tell me how to locate the "normal.dot' so i
can rename it. I did a search for it and nothing listed.

Stacey
AutoText entries are normally saved to the Global Template [normal.dot].
Rename this file (ex. normal.old) and observe whether they are still
displayed. This file is the most common reason for document corruptions. If
you rename it Word will create a new one when you next create a document. Use
Word's Organiser to copy AutoText, Tolbars & macros from the old [normal] to
the new one.
Regards Mike

:

Auto text changes won't save - whether its a new entry, rename, delete, etc.
The old entries are always there after i close out of the Word or Outlook and
reopen the programs. Have tried to edit via the Insert-Autotext & via Tools,
Templates & Add-Ins. Any suggestions??

 

[Guest]

Hi Mike

We have a similar problem, though slightly more advanced. 80 users share a
..dot template, which are copied from the server on log-on. Trying to add or
delete things from the template seems to work on the local computer on which
the changes are made, but even though the new .dot file are copied OK the
changes seems to be ignored on the other computers. When information have
been deleted from the .dot file, how can it still be accessed on the other
computers? Can matter be inhereted to the normal.dot file or do you have any
other reasonable explanation?

"Mike Faulkner" skrev:

Stacey
AutoText entries are normally saved to the Global Template [normal.dot].
Rename this file (ex. normal.old) and observe whether they are still
displayed. This file is the most common reason for document corruptions. If
you rename it Word will create a new one when you next create a document. Use
Word's Organiser to copy AutoText, Tolbars & macros from the old [normal] to
the new one.
Regards Mike

Auto text changes won't save - whether its a new entry, rename, delete, etc.
The old entries are always there after i close out of the Word or Outlook and
reopen the programs. Have tried to edit via the Insert-Autotext & via Tools,
Templates & Add-Ins. Any suggestions??

 

[Graham Mayor]

You cannot share the Normal.dot file among multiple users in Word
http://support.microsoft.com/?kbid=811468

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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Hi Mike

We have a similar problem, though slightly more advanced. 80 users
share a .dot template, which are copied from the server on log-on.
Trying to add or delete things from the template seems to work on the
local computer on which the changes are made, but even though the new
.dot file are copied OK the changes seems to be ignored on the other
computers. When information have been deleted from the .dot file, how
can it still be accessed on the other computers? Can matter be
inhereted to the normal.dot file or do you have any other reasonable
explanation?

"Mike Faulkner" skrev:

Stacey
AutoText entries are normally saved to the Global Template
[normal.dot]. Rename this file (ex. normal.old) and observe whether
they are still displayed. This file is the most common reason for
document corruptions. If you rename it Word will create a new one
when you next create a document. Use Word's Organiser to copy
AutoText, Tolbars & macros from the old [normal] to the new one.
Regards Mike

Auto text changes won't save - whether its a new entry, rename,
delete, etc. The old entries are always there after i close out of
the Word or Outlook and reopen the programs. Have tried to edit
via the Insert-Autotext & via Tools, Templates & Add-Ins. Any
suggestions??