AUTO RESTART

[Guest]

I have disabled the auto restart from the system ,still either during some program instalations or virus scan (macfee) the system restarts automaticaly and displays the message that it has recovered from fatal error.How can I run a virus scan if the system keeps restarting.

 

[Willie]

Post the *exact* error message here, and maybe someone can help.

Willie

I have disabled the auto restart from the system ,still either during some

program instalations or virus scan (macfee) the system restarts automaticaly
and displays the message that it has recovered from fatal error.How can I
run a virus scan if the system keeps restarting.

 

[Guest]

C:\WINDOWS\Minidump|Mini070804-01.dmp
C:\DOCUME~1\OWNER\LOCALS~1Temp|WER1.tmp.dir001\sysdata.xml

 

[Willie]

A suggestion: Check to make sure all your drivers...Video, Sound, MB...are
current, by going to the mfgrs site of each. Also, have you checked in event
viewer for additional information (Ctrl Panel, Perf & Maint, Admin Tools,
Event Viewer). If you find any errors, double click on them one at a time,
and view error report, and there is usually a link to open up for
information, and possible solutions. Also, try going to; Start>Run> type
dxdiag , and OK...and view all tabs, and check all tabs for errors, and run
any checks (Tests) available to run in each tab. Also, think of when
problems started...What changes have been made to your system (eg: Hardware
or software added, programs downloaded, etc.). Check memory for errors using
the following program (Save to Floppy when you download it, and boot to
it -make sure BIOS is set to boot from floppy). Troublshooting this type of
issue can be lengthy. Good Luck.
Memory Test: http://www.memtest86.com/

Willie

 

[Guest]

Many thanks for your reply.As you know its gonna be quite a lenghty process,i will post up the results when i am done.In any event you are doing a great service .many thanks and keep it up.

 

[Guest]

hi,After following through your advice nothing has improved but i did find out something .There is a file in windows system32 which is like this. SHLWAPI(2),DLL
As soon as I even point the curser at this file the system shuts down and reboots.The error message has a code of Either 7023 or 1003.This happens while scanning for virus to .If I wanna scan this file the moment I point the cursor the computer shuts down.Any expert suggestion would greatly help.Thanks

 

[Willie]

All I could find was this, and it has a few links to look at. Hope it
pertains.
SHLWAPI(2).dll;
http://www.google.com/search?hl=en&ie=UTF-8&q=SHLWAPI(2),DLL&btnG=Google+Search

Error 7023;
http://support.microsoft.com/default.aspx?scid=/servicedesks/bin/kbsearch.asp?Article=327649
Error 1003;
http://www.google.com/search?hl=en&lr=&ie=UTF-8&q=Error+1003&btnG=Search

Willie

hi,After following through your advice nothing has improved but i did find

out something .There is a file in windows system32 which is like this.
SHLWAPI(2),DLL

As soon as I even point the curser at this file the system shuts down and

reboots.The error message has a code of Either 7023 or 1003.This happens
while scanning for virus to .If I wanna scan this file the moment I point
the cursor the computer shuts down.Any expert suggestion would greatly
help.Thanks