Audio Distortion

[Guest]

When playing music with Windows Media Player I am getting distortion when the
volume is turned up.I only noticed it after deleting Real Player because it
kept butting in and I was getting two tunes playing at the same time.I have
re installed Real player in which the audio quality is good but I still have
the problem with the Media Player which is my preferred choice.
Can anybody advise a solution that is reasonably easy to follow
Thankyou

 

[Guest]

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307918

How to Make WMP10 Your Default Player
http://support.microsoft.com/default.aspx?kbid=271949

 

[Guest]

It seems a plug-in is causing the problem. Disable all plug-ins [Tools >
PlugIns] and tell us if this solves the problem.

 

[Guest]

Thanks for reply'I went into Tools,options,then clicked on plug ins which
came up with a Category column and a Visualisation colume.The "remove" button
was/is greyed out except for the one I was able to remove-Ithink it was media
connect-I should of made a note before removing--however the sound is still
the same, i feel somehow i have not followed your suggestions
properly.Looking at your message again you use the word disable , I assume
this to be the remove button.Thankyou for your time.
Thursnight

It seems a plug-in is causing the problem. Disable all plug-ins [Tools >
PlugIns] and tell us if this solves the problem.

When playing music with Windows Media Player I am getting distortion when the
volume is turned up.I only noticed it after deleting Real Player because it
kept butting in and I was getting two tunes playing at the same time.I have
re installed Real player in which the audio quality is good but I still have
the problem with the Media Player which is my preferred choice.
Can anybody advise a solution that is reasonably easy to follow
Thankyou

 

[Guest]

I've tried trouble shooting sound in windows xp to no avail.However using
your 2nd suggestion to make WMP10 the default player i think has helped a
bit though the quality of sound still lag's behind Realplayer.I was suprised
to find the relevant box not checked. thankyou for your help.
Thursnight

 

[frodo]

I would try opening the mixer and checking the MUTE box on all sources
other than the main WAV and MIDI inputs. In particular, mute the LINE-IN
and MICROPHONE. See of that helps.

If all else fails, try simply reinstalling WMP 10.

http://download.microsoft.com/download/1/2/A/12A31F29-2FA9-4F50-B95D-E45EF7013F87/MP10Setup.exe

[be careful, MS's latest links often lead you to bring down wmp 11 beta 2
when you think you're getting wmp 10].

the above full-install will reinstall wmp 10 for you, UNDOING any
additional hotfixes for it that you may have installed; this is a good
thing, those hotfixes often mess things up - don't install any of them
unless you have the exact problem they address.

 

[Guest]

I am saying to uncheck all options under [ Tools > Plug-ins ] menu.

Thanks for reply'I went into Tools,options,then clicked on plug ins which
came up with a Category column and a Visualisation colume.The "remove" button
was/is greyed out except for the one I was able to remove-Ithink it was media
connect-I should of made a note before removing--however the sound is still
the same, i feel somehow i have not followed your suggestions
properly.Looking at your message again you use the word disable , I assume
this to be the remove button.Thankyou for your time.
Thursnight

It seems a plug-in is causing the problem. Disable all plug-ins [Tools >
PlugIns] and tell us if this solves the problem.

When playing music with Windows Media Player I am getting distortion when the
volume is turned up.I only noticed it after deleting Real Player because it
kept butting in and I was getting two tunes playing at the same time.I have
re installed Real player in which the audio quality is good but I still have
the problem with the Media Player which is my preferred choice.
Can anybody advise a solution that is reasonably easy to follow
Thankyou

 

[Guest]

I am having to "sign off" for a week but will try your suggestions as soon as
i get back
Thankyou
THursnight