Attachments from Outlook to Outlook Express not going through

[Guest]

I got a laptop for Christmas (which I love), and I'm using Outlook for email.
My problem is that attachments (Word documents, images, JPEG's) are not
received by Outlook Express users. The text goes through, but there is no
sign of an attachment.

Any help? Dell wanted to charge me $99 to answer the software question.

Thanks,
Rebecca

 

[Diane Poremsky [MVP]]

you are sending them on RTF formatted messages - switch to plain text or
html. tools, options, mail format.

 

[Christian Goeller]

rentrekin, you wrote on Sun, 19 Feb 2006 14:03:26 -0800:

I got a laptop for Christmas (which I love), and I'm using Outlook for email.
My problem is that attachments (Word documents, images, JPEG's) are not
received by Outlook Express users. The text goes through, but there is no
sign of an attachment.

Do not send mail is Outlook's "Rich-Text" format. Use instead
"Only-Text" or "HTML". To change the format go to

Tools | Options | E-Mail-Format

Dell wanted to charge me $99 to answer the software question.

Exploiter!

 

[Guest]

Thank you SO much! That was the only setting that I could figure out that it
would likely be, but I wasn't for sure. That change in settings did the
trick!

Much Appreciation,
Rebecca