Attaching Word or Excel Docs

[nemo]

hi there...

I am using Vista and Windows Mail. When I try and attach a word or excel
document (from 2007 suite) it does attach to the email, but the recipient
does not receive the attachments. I have sent myself test emails and indeed
an email arrives with no attachments (and yes...all the docs are closed in
word or excel). I have sent as .docx and also as .doc and neither arrive..the
only way they do go is if I zip them first in a folder and then send them.

Can anyone help?

Thanks

 

[Gordon]

hi there...

I am using Vista and Windows Mail. When I try and attach a word or excel
document (from 2007 suite) it does attach to the email, but the recipient
does not receive the attachments. I have sent myself test emails and
indeed
an email arrives with no attachments (and yes...all the docs are closed in
word or excel). I have sent as .docx and also as .doc and neither
arrive..the
only way they do go is if I zip them first in a folder and then send them.

Can anyone help?

Thanks

And are these emails showing in Sent Items as having attachments? Can you
open the attachment from your Sent Items folder?

 

[nemo]

the attachments are gone in some instances but not in others

However, if I receive a word doc (97-2003) and just fwd it to another
recipient...this goes fine. It's just docs that have been created in word and
excel 2007.

all very odd...

 

[Guest]

hi there...

I am using Vista and Windows Mail. When I try and attach a word or excel
document (from 2007 suite) it does attach to the email, but the recipient
does not receive the attachments. I have sent myself test emails and
indeed
an email arrives with no attachments (and yes...all the docs are closed in
word or excel). I have sent as .docx and also as .doc and neither
arrive..the
only way they do go is if I zip them first in a folder and then send them.

Can anyone help?

Thanks

Windows Mail has problems adding attachments that are still open in
some other program. Does it help to close Word or Excel first,
then attach the file?