Hi Bob62068,
| Can't install game. I get a Unhandled Exception Error number: 0x80040707 Description: Dll function call crashed:
chkreqs.SetupWindow
| I'm running XP Home, ASUS P4800 E motherboard, 3.2 Intel processor, 1 GB memory, and a ATI Raedon 9600 Pro AGP
| The game is Army Men RTS
| Any clues?
Here are some known solutions for tackling Kernel 32 Errors,
Invalid Page Faults, and Exception Errors.. if it's a STOP error
this site has extensive coverage:
http://aumha.org/win5/kbestop.php
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using:
http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
2. Reinstall the game to overcome any data corruption:
a. Backup any saved games and/or mods to a safe location.
b. Uninstall the game using Control Panel / Add-Remove programs.
c. Clear any references to the game leftover in your registry using:
http://www.majorgeeks.com/download460.html
d. After a reboot close & exit your Antivirus and any other programs
using this method:
http://support.microsoft.com/?scid=331796
e. Install the game again from your original CD, do not use a backup.
f. Don't reuse the saved games/mods until you properly test the game.
3. Run a Virus Scan:
http://housecall.antivirus.com
4. Remove any Adware, Spyware or Trojans using Spybot from:
http://security.kolla.de
5. Finally, if none of the above works, Microsoft has an extensive troubleshooter
which applies to all games, including the titles listed in beginning of the article:
http://support.microsoft.com/?kbid=280068#ScopeCause4
6. Windows XP has an Error Reporting feature. With this feature, you can
automatically view responses to Windows error reports. After you submit
an error report, you can immediately view any available information that
relates to the issue, such as hotfixes, workarounds, or other relevant info."
Download the Windows XP Error Reporting Update from:
http://www.microsoft.com/downloads/...D8-5053-436E-B898-9CD995292BAA&displaylang=en
I know those are quite a few steps. I hope you're patient enough to use them.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
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