Archived email not removed from server

[Guest]

I'm at the end of my rope. Can anyone help?

I have Outlook configured with an Exchange Server. I was on Outlook XP and
archive worked fine. I recently migrated to Outlook 2003 and had some issues
with the archive function, so I ultimately deleted my user profile and
recreated from scratch using the Outlook 2003 server and client.

Now when I try to archive, the emails do go to an archive.pst file, but they
aren't removed from the server. So it's copying to a local file rather than
moving them to a local file.

My network admin is about to murder me because I have several gigs of email
on the server. Any help would be greatly appreciated.

 

[Guest]

Hi Dan,
I have actually seen this before, have you tried to run the switch
outlook.exe /resetfolders from the run command?

 

[Guest]

Helpdesk Genie:

Thanks a lot for the response. I just tried your suggestions and it didn't
solve the problem. It's a little bit of a mystery because everyone in the
office is running the same software configured (we think) the same way, but
only I am having this issue.

Thanks for the suggestion.