AOL picture copy/save problem (AOL 9.0 VR)

[Guest]

Why is that when I try to save a picture in AOL as a jpeg file the
computer(with Vista) won,t allow me to accept that type of file. It only has
the option for an *.art file or bitmap. Nether file works with any program I
try to open with. All say the files are corruted or they don't recognize the
formats. My old computer using XP works fine. Sure could use some help here!
Thanks.

 

[John Inzer]

Why is that when I try to save a picture in AOL as a jpeg file the
computer(with Vista) won,t allow me to accept that type of file. It
only has the option for an *.art file or bitmap. Nether file works
with any program I try to open with. All say the files are corruted
or they don't recognize the formats. My old computer using XP works
fine. Sure could use some help here! Thanks.

==============================
Maybe the solution in following WinXP
article will also work for Vista.

(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

AOL suggested the same soulution but still the only save option that comes up
is to save it as an ART file. I opened Internet Explorer and the save funtion
will save as a JPEG. So for now I will start AOL and then open IE to copy
pictures. If anyone finds a soulution please let me know. Thanks for the help.