SAVED ON AOL

[oldbobpeffers]

Hi there,

I am currently using AOL 9.0 and Windows Vista. I had 2 years worth of
incoming e-mails stored in
my "Saved on AOL" mail folder online. I recently deleted all my
temporary files, cookies, and web site
browsing history by way of Windows Vista's "Internet Option" section
under the "Control Panel" device.
For some reason, all of my incoming e-mails stored in my "Saved on
AOL" mail folder online were totally wiped out. Is there anyway to get
these saved e-mails back?. Why did this happen as saved e-mails
online are not supposed to be touched by any offline deleting of
temporary files, cookies, and web site
browsing history?. My "Saved on AOL" mail folder as well as my
"Recently Deleted" folder are both
totally empty.

Any help would be greatly appreciated.

Thank You

 

[Charlie Tame]

Hi there,

I am currently using AOL 9.0 and Windows Vista. I had 2 years worth of
incoming e-mails stored in
my "Saved on AOL" mail folder online. I recently deleted all my
temporary files, cookies, and web site
browsing history by way of Windows Vista's "Internet Option" section
under the "Control Panel" device.
For some reason, all of my incoming e-mails stored in my "Saved on
AOL" mail folder online were totally wiped out. Is there anyway to get
these saved e-mails back?. Why did this happen as saved e-mails
online are not supposed to be touched by any offline deleting of
temporary files, cookies, and web site
browsing history?. My "Saved on AOL" mail folder as well as my
"Recently Deleted" folder are both
totally empty.

Any help would be greatly appreciated.

Thank You

Maybe AOL uses cookies to track things, could it be the mail is still
there but you just can't see it.

I agree, it does not seem logical that deleting something from your
machine should affect a server, but AOL tech support should be able to
find out if they are there or not, may be quicker than waiting here
(Vista General) unless someone has actually had this problem before and
recognizes it.

If you find an answer it always helps to post back, so that others can
learn from it.

 

[John Barnett MVP]

E-Mails stored on your ISPs server will not be deleted by deleting the
temporary files, cookies, etc. I delete all temporary internet files,
cookies etc every single day of the week and yet my thousands of emails
stored on Gmail are not affected - that is the whole idea of having a web
based email service.

You would be better contacting AOL on this one. It I doubtful that you would
be able to get them back because they probably use a secure deletion
program, but you can at least find out what has happened. The fault is at
AOL's end not yours.

--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

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[Not Me]

Hi there,

I am currently using AOL 9.0 and Windows Vista. I had 2 years worth of
incoming e-mails stored in
my "Saved on AOL" mail folder online. I recently deleted all my
temporary files, cookies, and web site
browsing history by way of Windows Vista's "Internet Option" section
under the "Control Panel" device.
For some reason, all of my incoming e-mails stored in my "Saved on
AOL" mail folder online were totally wiped out. Is there anyway to get
these saved e-mails back?. Why did this happen as saved e-mails
online are not supposed to be touched by any offline deleting of
temporary files, cookies, and web site
browsing history?. My "Saved on AOL" mail folder as well as my
"Recently Deleted" folder are both
totally empty.

Any help would be greatly appreciated.

Thank You

If you read the screen that pops up the very first time you run AOL 9, it
says...emails are now set to be permanently stored on your computer, do you
want to keep this setting?
If you tell it yes, the incoming email is stored on your HDD, it is
auto-deleted from the AOL server after 30 days.
If your email was actually saved on the AOL server, sign into AOL and look
at the read mail/old mail folder.