AOL / MSN Explorer won't connect or drops connections because of built in firewall

[\(ProteanThread\)]

Only when I use MSN Explorer or AOL (but not firefox) I am getting all sorts
of connection errors or connections dropped when I am logged in; I am on a
broadband connection and my firefox browser works fine (both MSN Explorer
and AOL are enabled in the firewall as exceptions).

I've uninstalled and reinstalled this software many times.

Can this be fixed (this is happening after a clean reinstall of windows xp
with sp 2)

 

[Michael Solomon \(MS-MVP\)]

You're question isn't completely clear as to what is happening, to which
item and when.

First, AOL is not compatible with the Windows XP firewall, hence if enabled
you will have problems with an AOL connection.

Second, in SP2, the XP Firewall is enabled by default. If you have a
separate firewall and did not have this issue prior to installing SP2, open
Control Panel, open the firewall and disable the XP Firewall, reboot and see
if you still have the issue.

 

[Colin Barnhorst]

Michael, in addition to MSN I use AOL and the SP2 firewall and have no
problems.

 

[Michael Solomon \(MS-MVP\)]

Well, it's possible AOL fixed the issue with an update or updated version of
their software but there had been numerous issues with AOL. Of course, if
you are connecting natively to AOL and not using their software, that might
be the reason as well.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Michael, in addition to MSN I use AOL and the SP2 firewall and have no
problems.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

You're question isn't completely clear as to what is happening, to which
item and when.

First, AOL is not compatible with the Windows XP firewall, hence if
enabled you will have problems with an AOL connection.

Second, in SP2, the XP Firewall is enabled by default. If you have a
separate firewall and did not have this issue prior to installing SP2,
open Control Panel, open the firewall and disable the XP Firewall, reboot
and see if you still have the issue.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

 

[Colin Barnhorst]

I am using their full suite of software. Just thought I would give you a
heads up.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

Well, it's possible AOL fixed the issue with an update or updated version
of their software but there had been numerous issues with AOL. Of course,
if you are connecting natively to AOL and not using their software, that
might be the reason as well.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Michael, in addition to MSN I use AOL and the SP2 firewall and have no
problems.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

You're question isn't completely clear as to what is happening, to which
item and when.

First, AOL is not compatible with the Windows XP firewall, hence if
enabled you will have problems with an AOL connection.

Second, in SP2, the XP Firewall is enabled by default. If you have a
separate firewall and did not have this issue prior to installing SP2,
open Control Panel, open the firewall and disable the XP Firewall,
reboot and see if you still have the issue.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Only when I use MSN Explorer or AOL (but not firefox) I am getting all
sorts
of connection errors or connections dropped when I am logged in; I am
on a
broadband connection and my firefox browser works fine (both MSN
Explorer
and AOL are enabled in the firewall as exceptions).

I've uninstalled and reinstalled this software many times.

Can this be fixed (this is happening after a clean reinstall of windows
xp
with sp 2)

 

[Michael Solomon \(MS-MVP\)]

Okay, thanks.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I am using their full suite of software. Just thought I would give you a
heads up.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

Well, it's possible AOL fixed the issue with an update or updated version
of their software but there had been numerous issues with AOL. Of
course, if you are connecting natively to AOL and not using their
software, that might be the reason as well.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Michael, in addition to MSN I use AOL and the SP2 firewall and have no
problems.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
You're question isn't completely clear as to what is happening, to
which item and when.

First, AOL is not compatible with the Windows XP firewall, hence if
enabled you will have problems with an AOL connection.

Second, in SP2, the XP Firewall is enabled by default. If you have a
separate firewall and did not have this issue prior to installing SP2,
open Control Panel, open the firewall and disable the XP Firewall,
reboot and see if you still have the issue.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Only when I use MSN Explorer or AOL (but not firefox) I am getting all
sorts
of connection errors or connections dropped when I am logged in; I am
on a
broadband connection and my firefox browser works fine (both MSN
Explorer
and AOL are enabled in the firewall as exceptions).

I've uninstalled and reinstalled this software many times.

Can this be fixed (this is happening after a clean reinstall of
windows xp
with sp 2)

 

[\(ProteanThread\)]

Okay, thanks.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

Thanks for both of you for your replies, it turns out for some reason
"Windows Journal Viewer" from Windows Updates was interfering so I
uninstalled it and now it works fine. I don't have a tablet PC so I don't
really need this update.

 

[Michael Solomon \(MS-MVP\)]

Thank you for letting us know.