AOL for Broadband and IE no longer connect after removing spyware

[DesignGuy]

I have computer running Win ME, AOL 9.0 for broadband and connected to the
net via DSL. Up until yesterday the connection to the 'net worked fine.
However, the computer was plagued with spyware of all types and viruses, so
I installed AdAware, Spybot and AVG Anti-virus and ran them successfully. I
also uninstalled some toolbar "helpers" such as BrowserPal that found their
way in.

However, I am now unable to connect to the internet using IE6. Can log into
AOL (using broadband DSL), but typing www.google.com in the keyword bar
generates a DNS error page, as does running standalone IE.

The internet connection is working, I can ping yahoo.com, etc., from the
command prompt. Local ISP's tech support provided proper network settings
which were check and re-checked. They recommended that I un-install and then
re-install AOL software but my gut tells me the problem is simpler than
that.

Any ideas, anyone?

 

[PA Bear]

Did you seek updated virus definitions after installing AVG?
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

:
| I have computer running Win ME, AOL 9.0 for broadband and connected to the
| net via DSL. Up until yesterday the connection to the 'net worked fine.
| However, the computer was plagued with spyware of all types and viruses,
so
| I installed AdAware, Spybot and AVG Anti-virus and ran them successfully.
I
| also uninstalled some toolbar "helpers" such as BrowserPal that found
their
| way in.
|
| However, I am now unable to connect to the internet using IE6. Can log
into
| AOL (using broadband DSL), but typing www.google.com in the keyword bar
| generates a DNS error page, as does running standalone IE.
|
| The internet connection is working, I can ping yahoo.com, etc., from the
| command prompt. Local ISP's tech support provided proper network settings
| which were check and re-checked. They recommended that I un-install and
then
| re-install AOL software but my gut tells me the problem is simpler than
| that.
|
| Any ideas, anyone?
|
|
|

 

[DesignGuy]

Did you seek updated virus definitions after installing AVG?

Thanks for the quick response; yes I updated the virus definition file (date
is 11/10/03), and then ran a full system scan. 8 viruses were caught and
removed.

 

[H Leboeuf]

Can you get to the sites if you include the complete protocol http://www...
?

Then you may still have some remnant of the parasite.
Possibly CWS get this removal tool.
CoolWebSearch - CWS http://www.spywareinfo.com/articles/cws/
More: Where a removal program is available.
http://www.spywareinfo.com/~merijn/cwschronicles.html
Direct Download: If the site is not available.
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip

Additional information on this parasite.
BrowserAid http://www.doxdesk.com/parasite/BrowserAid.html

If you still can not sufr but can PING the sites, try.
http://www.dslreports.com/faq/sbc/all#1453

 

[DesignGuy]

Can you get to the sites if you include the complete protocol http://www...
?

Then you may still have some remnant of the parasite.
Possibly CWS get this removal tool.
CoolWebSearch - CWS http://www.spywareinfo.com/articles/cws/
More: Where a removal program is available.
http://www.spywareinfo.com/~merijn/cwschronicles.html
Direct Download: If the site is not available.
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip

Additional information on this parasite.
BrowserAid http://www.doxdesk.com/parasite/BrowserAid.html

If you still can not sufr but can PING the sites, try.
http://www.dslreports.com/faq/sbc/all#1453

Many, many thanks for the URLs. I've printed them out and will see what I
can do.

At this point I wished I had just reformatted and did a system restore. That
way I know it would be clean. But I hate to do it and have to reinstall all
apps and everything, and already have much time invested in try to clean up
the system. Ad-Aware alone found over 1000+ problems on its first run. Clean
now, though.

Thanks again