AOE crashed

[Guest]

I am new to PC games and I'm stumped. My son tried to load Age of Empires
game on PC, the screen went blank and then said something about "major
errors" and "crashed" and "memory dump" I wasn't there and that's all he
could remember. We have Windows XP, w/Intel processors, graphics, etc. Is
it a memory problem, sound/audio device problem, etc? I don't know where to
start. Thanks.

 

[Jimmy S.]

Hi Kathy,

|I am new to PC games and I'm stumped. My son tried to load Age of Empires
| game on PC, the screen went blank and then said something about "major
| errors" and "crashed" and "memory dump" I wasn't there and that's all he
| could remember. We have Windows XP, w/Intel processors, graphics, etc. Is
| it a memory problem, sound/audio device problem, etc? I don't know where to
| start. Thanks.

The first place to start would be to reinstall the game using an account with
Administrator privileges. If the install fails, note and error messages and
report back to this thread and we'll follow up from there.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
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