Anyone experienced with loading Trend Micro Client Server Security Agent?

[Mark A. Sam]

I know this is not on topic for this group, but I don't know where to go for
help. The client's network guy ( a out of town contractor ) says he can't
recall how to install the Trend Micro Client Server Security Agent. I have
two new machines being held up from service because I won't put them online
without it. He gave me instructions a while ago which was an html page on
the server, but I can't recall the address and neither can he. I did an
online search and got some info about a remote installation, but don't know
how to access that app or an administration program for Trend Micro.

Thanks for any help and God Bless,

Mark A. Sam

 

[LD55ZRA]

Try this link:

https://esupport.trendmicro.com/smb/pages/ClientServerSecurityforSMB.aspx#install

hth

 

[Mark A. Sam]

I was just on that page. It seems that I need to open a program called
"Security Server", but don't know how.

When I did it, I opened an internal html page, which led me to an install
program. One of the links you gave me shows the syntax to do that , but I
don't know the port number. If I could identify that page, I would be home
free.

 

[PA Bear [MS MVP]]

Contact Trend Micro Support.

PS: Your client needs a new "network guy" and you need to find
better-informed clients (else your clients will end up blaming you for stuff
over which you have no control).

 

[Mark A. Sam]

I spent hours trying to figure this out, trying to decipher the various
methods that Trend Micro presented. I finally figured out a simply method,
so simple that I wonder they could trash all of their complicated methods
for this:

Open Windows Explorer on the target machine and enter

\\ServerName\ofcscan\autopcc.exe

Where ServerName is the network server where OfficeScan resides.