Anunknown error has occured - inbox cannot delete message

G

Guest

I am using Windows Vista and cannot delete a message. The message bodi is
gone, and is replaced with "Message could not be displayed". It aslo says
"Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."
How do I either get the message back, or delete it from my inbox?
 
F

Frank Saunders, MS-MVP OE/WM

metropolitan sewer said:
I am using Windows Vista and cannot delete a message. The message bodi is
gone, and is replaced with "Message could not be displayed". It aslo says
"Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."
How do I either get the message back, or delete it from my inbox?
Click to expand...

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.
 
G

Guest

yeah hi i have exactly the same problem so if anyone has the answer please
help how annoying
 
G

Guest

I spent two hours with Dell solving this proble. The technician wiped out
and reinstalled Windows Mail and had me stop my antivirus software from
scanning any emails. it works beautifully now.
 
G

Gary VanderMolen

Yes, that's what needs to be done. I'm surprised Dell techs got it right.

Gary VanderMolen
 
C

Charles W Davis

Seldom is it the same problem. Even if it is, just sit back and watch for an
answer.
 
G

Guest

I have done all of this and I was able to delete all the messages with that
same error message but one. I uninstalled Norton took off scan incomming and
outgoing email and I went back to Best Buy and they tried to delete the
message with the same error and can not. If there are any other suggestions
I'll listen...
 
G

Gary VanderMolen

If the stuck message is in the Inbox, I'd just ignore it for now.
Is it keeping you from being able to use Windows mail?
A stuck message in the Outbox, on the other hand, is a more
serious issue since it can block all sending.

Gary VanderMolen
 
G

Guest

metropolitan sewer said:
I am using Windows Vista and cannot delete a message. The message bodi is
gone, and is replaced with "Message could not be displayed". It aslo says
"Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."
How do I either get the message back, or delete it from my inbox?
Click to expand...
 

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