AntiSpyware Auto-Updater feature

G

Guest

I've had antispyware beta installed for almost 8mos now. Recently I've
noticed that when I open the program, it goes through the initial setup
process of asking if I want to have all the features functioning. After
re-selecting all the options, I go to the main screen in the program, and
when I check my settings, they've all be reset to the point where I have to
select them again. Also the program states on setup if I'd like to have the
Auto-Updater feature enabled, which I select yes for, but when I check the
settings it states that it is not enabled. Could there be an issue in the
registry that is causing this issue? Or where could I go to set my settings
and be sure they will be saved by the program and registry when I exit,
reboot, or shut down my system completely?
 
B

Bill Sanderson

Here's what should fix this issue:

1) uninstall Microsoft Antispyware
2) Delete \program files\microsoft antispyware and all subfolders.

You will lose access to any quarantined items, history, and custom settings.

3) reinstall Microsoft Antispyware, from a fresh download (or known-current
source)--taking care to be logged in as the administrator user who will
typically use the program.

I believe what is being handled incorrectly is not in the registry, but is
in one of the .GCD files in the installation folder. This is a quick and
dirty way to fix this--and it has worked for a number of folks reporting
similar problems.
 

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