anti virus won't go away

  • Thread starter Thread starter Sean
  • Start date Start date
S

Sean

Hi, I recently decided to switch from Norton to PC-Cillan
anti virus. First thing to do would be uninstall Norton...
the wizard goes through and says it is uninstalling and
when it comes time I reboot... Starts back up and Norton is
still there... fine, I put the Norton CD in and try to do
it that way, same result... fine, go to add/remove programs
still Norton will not uninsall. Now I try to load my new
antivirus anyway because I'm getting frustrated... first
thing it tells me is that I have to uninstall Norton and
would I like to do so now, I click "Yes" and wait for it
to reboot again. Norton still will not leave! Worst of
all Norton no longer will provide security either, and when
I try to reinstall, there are fatal errors and setup cannot
be completed.
Q: what do I do?

Thanx for any help, I've tried everthing I can think of
 
Visit the symantec site and get the removal tool.
it's a known problem with Norton, the regular uninstall
process doesn't remove all of the program.
 
Check the symantec site for a registry removal tool for your product.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi, I recently decided to switch from Norton to PC-Cillan
| anti virus. First thing to do would be uninstall Norton...
| the wizard goes through and says it is uninstalling and
| when it comes time I reboot... Starts back up and Norton is
| still there... fine, I put the Norton CD in and try to do
| it that way, same result... fine, go to add/remove programs
| still Norton will not uninsall. Now I try to load my new
| antivirus anyway because I'm getting frustrated... first
| thing it tells me is that I have to uninstall Norton and
| would I like to do so now, I click "Yes" and wait for it
| to reboot again. Norton still will not leave! Worst of
| all Norton no longer will provide security either, and when
| I try to reinstall, there are fatal errors and setup cannot
| be completed.
| Q: what do I do?
|
| Thanx for any help, I've tried everthing I can think of
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top