contact your internet service provider for incoming and outgoing server
address
0x800CCC0E
The connection to the server has failed.
When checking your email using Microsoft Outlook/Outlook Express you may
encounter one of the following error messages:
The connection to the server has failed. Account: 'mail.chilipepperweb.net',
Server: 'mail.chilipepperweb.net', Protocol: POP3, Port: 110, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E
The connection to the server has failed. Account: 'mail.chilipepperweb.net',
Server: 'mail.chilipepperweb.net', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E
This error message appears when Microsoft Outlook/Outlook Express cannot
establish a connection with the mail server. The most common causes for this
error are:
Your email configuration is incorrect.
You have firewall/Internet security software on your computer which is
blocking access to your mail server.
Your Internet service provider has blocked access to email services not on
their network.
First turn off your computer and your modem, wait 30 seconds then turn these
devices back on again and retry. If you experience the same error please
read on.
Next confirm that your email settings are correct.
Can you browse webpages? If not disable any firewall/Internet security
software on your system.
Firewall and security software can also block your access to your mail
server, this can be confirmed by disabling your security software.
This can usually be done by right clicking on your firewall's system tray
icon and select the appropiate options to disable/turn off your firewalling
software - For more information, see your software documentation.
If you are running Microsoft Windows XP - You will need to confirm that the
WindowsXP firewall is not currently enabled.
Recreate the email account.
Some Internet service providers block access to email servers not located on
their network. SBC is one of the mostly widely used providers known to do
this.
If your ISP does block email access, you will not lose your ability to use
your domain email address. You will however, need to replace the outgoing
mail server in your email settings with the outgoing server name provided by
the ISP you are connected with.