R
Rob Prowel
In late August I ordered the components to build a new high end
workstation, and with those parts ordered xp-pro OEM version.
All components and software were ordered thru newegg.com in
California.
It was bad enough that I found out after installing that xp requires
an activation code, but then to just today find out that I have to
reactivate when I make a simple hardware change is unnacceptable.
I let the system do the online reactivation and it told me that my
product key has exceeded the number of times I can activate. I only
did this once, and by voice telephone the first time, at which time
I was very annoyed with not actually getting a human on the MS end.
So, now I have three days to get a working activation code for a
product that MS systems say is no good. I have the certificate of
authenticity and original media. That should certainly be enough
PROOF that it isn't pirated.
I need to speak with a real person at MS who is in a position of
authority and I want an institutional activation key that can be
reused if MS is going to insist on reactivation when I make changes
to my system configuration. After all, I DID pay for this product
and don't expect to have to jump thru these kinds of hoops to make it
work as expected.
I've tried very hard to stay clear of windows vs. opensource debate,
but this kind of crap is certainly steering my opinion in favor of
less proprietary solutions. As a professional systems consultant I
have some weight in steering customers toward platforms so MS should
keep in mind that they don't want to alienate those of us who try
to keep an open mind.
I want a phone number of a real person in MS who is in a position of
authority to help me get this straightenned out quickly and permanently.
If MS isn't willing to play ball then I'm not above finding a pirated
institutional activation key to make what I've already paid for work.
Can anyone suggest a real MS contact who will help me get this fixed?
Rob Prowel
workstation, and with those parts ordered xp-pro OEM version.
All components and software were ordered thru newegg.com in
California.
It was bad enough that I found out after installing that xp requires
an activation code, but then to just today find out that I have to
reactivate when I make a simple hardware change is unnacceptable.
I let the system do the online reactivation and it told me that my
product key has exceeded the number of times I can activate. I only
did this once, and by voice telephone the first time, at which time
I was very annoyed with not actually getting a human on the MS end.
So, now I have three days to get a working activation code for a
product that MS systems say is no good. I have the certificate of
authenticity and original media. That should certainly be enough
PROOF that it isn't pirated.
I need to speak with a real person at MS who is in a position of
authority and I want an institutional activation key that can be
reused if MS is going to insist on reactivation when I make changes
to my system configuration. After all, I DID pay for this product
and don't expect to have to jump thru these kinds of hoops to make it
work as expected.
I've tried very hard to stay clear of windows vs. opensource debate,
but this kind of crap is certainly steering my opinion in favor of
less proprietary solutions. As a professional systems consultant I
have some weight in steering customers toward platforms so MS should
keep in mind that they don't want to alienate those of us who try
to keep an open mind.
I want a phone number of a real person in MS who is in a position of
authority to help me get this straightenned out quickly and permanently.
If MS isn't willing to play ball then I'm not above finding a pirated
institutional activation key to make what I've already paid for work.
Can anyone suggest a real MS contact who will help me get this fixed?
Rob Prowel