An Upgrade Question

  • Thread starter Thread starter Bergie
  • Start date Start date
B

Bergie

Hi
I have just bought a new ASUS laptop, which comes with Win XP Prof installed
and 2 Recovery CDs. I have also just noticed that the hard drive is
formatted as type FAT32 (yuck!). Reason given to me: Only way the Recovery
CDs can be used.
Therefore, I cannot just go and reformat the drive to NTFS because then I
would have no backup of the OS.
My question: Since I have already paid for the existing OS, is it possible
for me to buy an upgrade version? Would I have to make a special request to
Microsoft for this? Or do I have to pay the full cost of a retail version.
Many thanks.
Paul.
 
Bergie said:
I have just bought a new ASUS laptop, which comes with Win XP Prof
installed and 2 Recovery CDs. I have also just noticed that the
hard drive is formatted as type FAT32 (yuck!). Reason given to me:
Only way the Recovery CDs can be used.
Therefore, I cannot just go and reformat the drive to NTFS because
then I would have no backup of the OS.
My question: Since I have already paid for the existing OS, is it
possible for me to buy an upgrade version? Would I have to make a
special request to Microsoft for this? Or do I have to pay the full
cost of a retail version. Many thanks.
Click to expand...

Call those you bought it from and demand they send you an actual Windows XP
installation CD and any other software you bought pre-installed - as you do
not want a recovery partition. If you *just* bought it new - you do have a
bit more pull than if you had it for a while. You could always return it
and they probably do not want to lose the sale. The CDs may cost you a
bit - but my bet is that they have them available somewhere.

Otherwise - you will be buying your own copy - perhaps a generic OEM would
work - elsewhere.
 
Back
Top