Allow managers to remote control user sessions?

[David.B]

Using Win2k sp3 terminal services in application mode. I would like to
enable managers to remote control user sessions. I don't want to make
managers part of the admin group. I would like the managers to request
permission to connect but admins should be able to connect without the
user's consent. Is this possible or should I look into using another
application like netmeeting? Thank you in advance for your help!

-David

 

[Vera Noest [MVP]]

You can give the managers Remote Control permission, without
making them Administrators. I don't think that you can have
different settings for user's consent, though (can't check right
now).

243554 - Explanation of RDP-TCP Permissions in Windows 2000
http://support.microsoft.com/?kbid=243554

232792 - HOW TO: Use the Terminal Services Remote Control Feature
http://support.microsoft.com/?kbid=232792

320191 - HOW TO: Use the SHADOW Command to Remotely Monitor an
Active Session of Another User in Windows 2000 Terminal Services
http://support.microsoft.com/?kbid=320191

 

[David.B]

Thanks guys, with the RDP permissions and a special group, it seems
possible. I wish I could also have the users be notified when a manager is
requesting remote control but that notification setting seems to be
universal.

 

[Guest]

This can be set on each individual user account via ADU&C or you can set it globally via Terminal Services Configuration MMC or GPO

Patrick Rous
Microsoft MVP - Terminal Serve
http://www.workthin.co

----- David.B wrote: ----

Thanks guys, with the RDP permissions and a special group, it seem
possible. I wish I could also have the users be notified when a manager i
requesting remote control but that notification setting seems to b
universal