All Windows Scroll to Bottom of Page/Pane

[wjb]

Hi,

I have a couple of sudden, strange problems:

1. If in any program where a pane's contents are more than fits in the
visible pane, it automatically scrolls all the way down. If I drag the
scroll bar to the top, it again moves all the way down.
2. I'm entering this message via Windows Mail. I tried using IE, but in
addition to having problem 1 above, when I try to sign into my passport, as
soon as I try typing in my password, it will switch windows back to the one
where I had opened the MS Vista forum page.

I'm running Vista Ultimate SP1. Please help as I cannot get anything done
while Vista is behaving this way.

Thanks

 

[Mark L. Ferguson]

If this survives a restart, you should try SFC

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

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[Steve Thackery]

I wonder if the down arrow key is stuck on your keyboard. Or maybe Page
Down, or perhaps a dodgy touchpad if it's a laptop.

SteveT

 

[Sheryl]

I have this same problem, and it's driving me mad. This is a brand new
computer with a newly installed operating system and a brand new mouse. It is
not a stuck key. It is not a faulty mouse. It is not a virus.

I've seen complaints about this all over the internet, and not a single
solution. I just see the same WRONG suggestions - your key is stuck, your
mouse is bad, your computer has a virus. NONE of these is the solution.

It happens intermittantly for no reason I can see, and the only way to stop
it is to reboot. Every window scrolls HARD down to the bottom and the
computer becomes unusable.

What is the solution? There is a bug somewhere. Is there a workaround? Can
someone report this and fix it? I'm running 64-bit Vista.

 

[Sheryl]

Someone on Facebook suggested to me that it was a problem with the Thinkpad's
touchpad (or possibly the virtual scrolling feature of the touchpad). I just
disabled the touchpad, and I'll see how it goes!

 

[Sheryl]

It did occur to me that it was a browser issue because it always seemed to
happen first in the browser. I switched to Google Chrome and it didn't help.
Might be interesting to try Firefox. Though if I try too many things at once
(already turned off the touchpad), I won't know what fixed it.

 

[Sheryl]

If disabling the touchpad doesn't help, I'll try your solution next. I want
to try one thing at a time so I know what's causing what.

The IE engine is also used in Outlook, so I'm not sure how much it will help
me to dump IE. Do you use Outlook?

 

[Sheryl]

I'm not using either WinAmp or iTunes. Just Windows Media Player. I don't
even have all my software installed on this system yet because it's so new.

If the problem was with the IE component, you'd still have problems because
you run Outlook, which uses IE as a component internally. Might be something
else you were using.

And it may very well be that more than one app can cause the problem - might
be some internal API call that different apps use.

I'm still hoping it was my touchpad and the problem is gone. Time will tell.

 

[Sheryl]

Follow-up... It was the touchpad. I have not had the problem since I disabled
the touchpad.

 

[Sheryl]

My problem was solved when I disabled the touchpad. I don't think that
tapping on it would help. As I recall, I tried that - maybe I didn't, can't
remember. In any case, I don't need the touchpad so I'm happy with it off.

 

[kristlebawl]

Mine is doing the same thing. I can't even get "all programs" to list
without it scrolling to the bottom, and this can be after a fresh reboot
without having done any browsing with any browser, and I use several, so
I don't think browsing has anything to do with it. What else it does,
though, is that drop-down lists on web pages only flicker for a second
or so and I am unable to choose anything. But it's not just web pages:
I was unable to install a program (PhotoStudio) in any language but
Swedish. I then tried system restore, which didn't work. Then I
accidentally discovered that pressing the shift key while scrolling will
allow normal scrolling; that sometimes fixes it for a while. The
control key can also be used to slow down the scrolling. Neither of
these fixes it properly, but it is a work-around. I was able to install
PhotoStudio in English, thank the Lord, by pressing the shift key while
I selected my language. In my case, the touchpad is disabled since I use
a wireless mouse, so it is not the touchpad. Since I am addicted to my
mouse (I hate laptops) I haven't tried disabling it and using just the
touchpad, but I will get a spare mouse--I should have one anyway--and
see if switching the mouse solves the problem permanently.

This sounds obvious, but, check Scroll Lock, Page Down and down arrow
keys to make sure they're not stuck.