All of My Rules Are Corrupted--How Do I Delete Them?

[Guest]

Hello--

We are running an Exchange 2003 with Outlook 2003 environment. I changed my
computer and all of my rules now say "client-only" and I cannot modify nor
delete them.

Although I really don't want to have to start over with my rules, I am
willing to delete them if that's what it takes. I cannot select a rule to
edit or delete it. Also, all of the function buttons in the edit rules are
grayed out.

Many thanks,

sd

 

[Brian Tillman]

We are running an Exchange 2003 with Outlook 2003 environment. I
changed my computer and all of my rules now say "client-only" and I
cannot modify nor delete them.

Although I really don't want to have to start over with my rules, I am
willing to delete them if that's what it takes. I cannot select a
rule to edit or delete it. Also, all of the function buttons in the
edit rules are grayed out.

Export them, then stop Outlook and restart it with the /cleanrules command
line switch. Import the rules again. You should be able to update them or
delete them. If you don't care about adding them back in, use /cleanrules
straightaway without exporting them first.

 

[Guest]

Brian--

Thanks for the advice. Can you tell me the entire command line?

sd

 

[Brian Tillman]

Thanks for the advice. Can you tell me the entire command line?

Click Start, then Run. In the Open field, enter

outlook.exe /cleanrules

Click OK. Note the space in front of the slash.