all installed printers missing and add/ remove wizard not working

[Guest]

users laptop had previously several printers now they are not visible
add/remove printer wizard not working
tried sfc / scannow but still problem
tried adding with a disk a new printer which it says it did
but this new one also not visible.

 

[Guest]

"Previously", how long ago? You can try a system Restore, you can go back
up to 90 days. Start>All Programs>Accessories>System Tools>System
Restore. Click on a bold date to before your printers became "invisible".

 

[Guest]

will try this thanks for your advice

Gary

"Previously", how long ago? You can try a system Restore, you can go back
up to 90 days. Start>All Programs>Accessories>System Tools>System
Restore. Click on a bold date to before your printers became "invisible".

 

[Cari \(MS-MVP\)]

Printer Spooler seems to have stopped..... start it.

http://www.coribright.com/windows/Article Nine.htm

 

[Guest]

Hi Cari,
I'm having the same problem.
When I try to start the net spooler, I get a message that "The Service Name
is Invalid"
Any ideas? This is nuts. I was away for teh weekend, my system was off, and
when I bootedf up, none of my printers are available.

 

[Cari \(MS-MVP\)]

The Net Spooler? In your case you probably want to try a System Restore
point to before Friday and see if that solves the problem.

 

[Guest]

Tried it and nothing, anything else?

The Net Spooler? In your case you probably want to try a System Restore
point to before Friday and see if that solves the problem.

 

[Guest]

Try the following:
Start>Run>type "NET Start spooler" (without quotes)
Click OK

 

[Guest]

Still nothing.
The Print Spooler won't start, it's not even listed in my available
service......

I'M DYING HERE...........

ARRGGGHHHH

 

[Cari \(MS-MVP\)]

If it's not even listed then I'm afraid it's time for a Repair Installation.
http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[Guest]

Thanks Cari for all your help. I did indeed have to do a reinstall repair.
I hate it when that happens.

 

[Cari \(MS-MVP\)]

Me too!