After dowloading Service pact2, no access to outlook express, log.

[Guest]

After dowloading Service pact2, I have no access to Outlook Express, it asks
for login identity password, typed in my internet companys password given,
but it does not accept it.

 

[Brian Tillman]

After dowloading Service pact2, I have no access to Outlook Express,
it asks for login identity password, typed in my internet companys
password given, but it does not accept it.

Ask in an Outlook Express newsgroup.

 

[Hal Hostetler [MVP P/I]]

This may help:

OLEXP: Forgotten Identity Passwords Are Not Recoverable
http://support.microsoft.com/?kbid=221157

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://insideoe.tomsterdam.com/faqs/how.htm#importOE5
3) Then edit the registry to delete the old identity:
How do I delete an Identity if I forgot the password?
http://insideoe.tomsterdam.com/faqs/how.htm#delnopass

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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