After clean install drivers missing

[Laughingstar~*]

XP Pro SR2 et al, was re-installed (clean install) with MS Tech help. I was
left with several important components missing. Now the video driver is
missing, too. Why does this happen? And, how does one find these things w/o
getting other companies to help out? Sheesh, this has been a nightmare.
thank you.

 

[Shenan Stanley]

XP Pro SR2 et al, was re-installed (clean install) with MS Tech
help. I was left with several important components missing. Now the
video driver is missing, too. Why does this happen? And, how does
one find these things w/o getting other companies to help out?
Sheesh, this has been a nightmare. thank you.

It's "Windows XP Professional Edition with SP2 (Service Pack 2)"...

Your hardware drivers are *not* necessarily supplied by Microsoft. In
fact - as more and more time passes between the initial release of Windows
XP and the current date - less and less hardware you are likely to have will
have a 'working' driver included in the installation and more will have to
be obtained from the manufacturer of the product in question.

The correct hardware drivers for your system is something *you* will have to
figure out or someone you trust (and/or pay) will have to figure out for
you.

If you had come here to get help with a clean install of the OS on a working
PC - I would have given you this advice:

Download and install Belarc Advisor onto the current Windows XP machine.
Use it to get a list of hardware from the machine as well as the CD Key used
to install it. You will need this later to download/install the proper
hardware drivers.

At this point - you are going to have to rely on invoices and/or your eyes
and information gathering skills. If you have a detailed invoice - you are
in luck. It should list what type of video card you have - perhaps a
motherboard name, possibly a Network Card name, etc... If it is a
Dell/HP/IBM/etc - you could be in luck - as you can visit the OEM (Original
Equipment Manufacturer) web page - enter a bit of information and download
the correct drivers for your system. Otherwise - you will have to open it
up and see what's inside and identify it anyway you can.

Come back after that - let us know what you need more help with. The more
information you volunteer about the system - the more help you can get.

 

[Pegasus \(MVP\)]

XP Pro SR2 et al, was re-installed (clean install) with MS Tech help. I
was left with several important components missing. Now the video driver
is missing, too. Why does this happen? And, how does one find these things
w/o getting other companies to help out? Sheesh, this has been a
nightmare. thank you.

There is a very simple explanation: Your video card and its driver
was released ***after*** WinXP was released, hence MS could
not possibly have included the driver on its own CD. The driver is,
in fact, included with the CD that you received when you bought
your PC.

In answer to your second question: You either take your PC to
a service centre or you ask a computer-literate friend to assist
you. It's the same with your car - very few people would have
the knowledge and the tools to repair an automatic gearbox.

 

[Charles W Davis]

The others have explained why. You might look up a Computer User Group in
your area and see if they have knowledgible volunteers to give you a hand.
http://www.apcug.net/

 

[Bruce Chambers]

XP Pro SR2 et al, was re-installed (clean install) with MS Tech help. I was
left with several important components missing. Now the video driver is
missing, too. Why does this happen?

Because you performed a clean installation. Naturally you'll need to
reinstall the manufacturers' device drivers for the computer's various
components.

And, how does one find these things w/o
getting other companies to help out?

Reading Windows Help Files is one place to start.

--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Plato]

XP Pro SR2 et al, was re-installed (clean install) with MS Tech help. I was
left with several important components missing. Now the video driver is
missing, too. Why does this happen? And, how does one find these things w/o
getting other companies to help out? Sheesh, this has been a nightmare.
thank you.

In the future, keep a copy of your video drivers on a CD somewhere.