“All Entries†for auto text are missing (Word 2002)

[Michael]

“All Entries†for auto text are missing but they are still stored in the
AutoText in the Autocorrect (Word 2002) how do I get them back into “All
Entries�

Kind Regards, Michael J Dickson

 

[Suzanne S. Barnhill]

What template do you have selected for "Look in" in the AutoText dialog?
Also, note that if the insertion point is in a paragraph for which specific
AutoText entries are available, you'll see only those entries rather than
all the entries. You should see all the entries if the paragraph is in
Normal style, but they will be listed under the applicable styles (separate
submenu for each); there is no All Entries menu item on the Insert |
AutoText menu.

 

[Michael]

Hello Suzanne; I have “All Active Templates†in the Autocorrect dialog box. I
am using all 3 toolbar options which has “All Entriesâ€

 

[Suzanne S. Barnhill]

Okay, so you have the AutoText toolbar displayed. What is the paragraph
style at the insertion point?

 

[Michael]

Hi, the highlighted style > Default Paragraph Font > via Organizer.

 

[Suzanne S. Barnhill]

Default Paragraph Font is a character style, not a paragraph style. See
http://word.mvps.org/FAQs/Customization/DefParaFont.htm

 

[Michael]

Hello Suzanne, please can you direct me to find and identify the paragraph
style at the insertion point

 

[Suzanne S. Barnhill]

It should be displayed in the Styles box and the Styles and Formatting task
pane when the paragraph is selected. Or use the Reveal Formatting task pane.

 

[Michael]

Hello Suzanne, under the styles tab on the left side gives the name of the
word document and the right side gives a name in Normal below this under
Styles available in: is Normal.dot (Global Template) with the options on both
sides to Close File and below that on the left says
Description_________________

 

[Suzanne S. Barnhill]

Apparently you are still looking in the Organizer. You should be in the
document window. When the insertion point is in a paragraph in Normal style,
your AutoText toolbar should be displaying All Entries.

 

[Michael]

Normal is inserted below “Document Template and Automatically update document
styles†is ticked/checked (please explain your meaning of “insertion pointâ€)
in the bottom section “Global templates and add-ins checked items are
currently loaded†this box is unchecked and has Normal.mjd.dot (if I check
this box normal appears in all entries with all my entries and my standard
toolbar changes to my personal settings, but when I open a new word document
or reopen this word document Normal.mjd.dot is not loaded even after Saving
All .

 

[Suzanne S. Barnhill]

We seem to be more and more at cross purposes here. When I say "insertion
point," I mean the blinking cursor in a document. When the cursor is in a
Normal paragraph, you should see All Entries on an AutoText toolbar. You are
clearly looking somewhere other than the document itself.

Now, your reference to Normal.mjd.dot suggests that you are trying to
replace Normal.dot with a global template of your own or add a global
template based on Normal.dot. Note that any template based on Normal.dot
will *not* include the AutoText entries that are in Normal.dot by default
(see "WD2002: Styles and AutoText Are Not Copied to New Template Based on
Normal.dot" at http://support.microsoft.com/?kbid=291441). It will contain
any AutoText entries that you have specifically saved to the new template
(by choosing that template in the "Look in" box in Insert | AutoText |
AutoText when creating the entries); they will be categorized by style.

If you want Normal.mjd.dot to be loaded automatically when you start Word,
you must put it in Word's Startup folder. Otherwise, you will have to go to
Tools | Templates and Add-ins and check it manually every time you want it
loaded.

 

[Suzanne S. Barnhill]

We seem to be more and more at cross purposes here. When I say "insertion
point," I mean the blinking cursor in a document. When the cursor is in a
Normal paragraph, you should see All Entries on an AutoText toolbar. You are
clearly looking somewhere other than the document itself.

Now, your reference to Normal.mjd.dot suggests that you are trying to
replace Normal.dot with a global template of your own or add a global
template based on Normal.dot. Note that any template based on Normal.dot
will *not* include the AutoText entries that are in Normal.dot by default
(see "WD2002: Styles and AutoText Are Not Copied to New Template Based on
Normal.dot" at http://support.microsoft.com/?kbid=291441). It will contain
any AutoText entries that you have specifically saved to the new template
(by choosing that template in the "Look in" box in Insert | AutoText |
AutoText when creating the entries); they will be categorized by style.

If you want Normal.mjd.dot to be loaded automatically when you start Word,
you must put it in Word's Startup folder. Otherwise, you will have to go to
Tools | Templates and Add-ins and check it manually every time you want it
loaded. This is explained in
http://word.mvps.org/FAQs/Customization/WhatTemplatesStore.htm, to which I
believe I have previously referred you.

 

[Suzanne S. Barnhill]

One more note, you may want to reread
http://word.mvps.org/FAQs/Customization/WhatTemplatesStore.htm

 

[Michael]

Hello Suzanne, I have got my self into a muddle here, first, all my normal
auto text were missing in the all entries and now when I open other word
documents I find some entries have doubled with all of my normal entries and
some with no normal entries, and my toolbars are different. Can you tell me
the easiest way to get back to normality?

 

[Suzanne S. Barnhill]

I suspect you lost your normal entries because you tried to use a
self-created template as Normal.dot. Then perhaps you copied the AT entries
to that template and loaded it as an add-in instead, after restoring
Normal.dot, which would result in everything showing up twice.

I would suggest that you rename Normal.dot (assuming you don't have too many
customizations stored there) to get it back to its default condition. An
AutoText toolbar in any document will now show all the default AutoText
entries for a given style (All Entries for Normal style or any other that
doesn't have specific ones).

If you want to add custom AutoText entries, you can save them in Normal.dot,
and they'll be displayed in all documents. Or you can save them to a
separate template that you save in Word's Startup folder so it will be
loaded as an add-in every time you start Word. The new entries in the add-in
will be displayed along with the default entries on the AutoText menu.

If you want them displayed only in documents based on a specific document
template, save them in that specific template; they will be added to the
entries in Normal.dot on the AutoText menu.

If you want them to be available to documents based on more than one
template (but not all documents), store them in a separate template that you
load as an add-in as needed.

 

[Michael]

A few days back when this problem arrived I did the following; closed Word,
search for the file normal.dot I rename it to Normal.mjd.dot then start Word
again. I then probably made a few mistakes in trying to resolve the problem.

To day I have; close Word, search for the file normal.dot I found several
templates with different names I selected normal and rename it to normal.dot
because there was no entry with that name, then started Word again.

When I open a new word document I find I will need to customize the toolbar
and the auto text standard entries are there and only one entry in normal
which I added yesterday.
When I open some of the documents that I was working out of yesterday the
toolbar is customized but with some double entries in the standard auto text
and full normal entries in auto text.

This seems to be a repeat of the problem, please advise.

 

[Suzanne S. Barnhill]

The facts have not changed from what I stated yesterday. You must let Word
create its own Normal.dot in order to have a working one. If you have
another template that contains the same AutoText entries that is also loaded
as a global template, then the entries will be repeated.

 

[Tony Jollans]

Hi Michael,

It seems there is some confusion here. Can I first confirm what the problem
is?

If I understand, you have some customized AutoText entries - somewhere, you
are not sure where. And you are not seeing what you expect to see under "All
Entries" on the AutoText toolbar.

You also have some toolbar customizations - deliberately or accidentally,
I'm not sure. And you are not not seeing the toolbars you expect.

The behaviour varies depending on the document you have open at the time.

Am I right?

 

[Michael]

Yes you are right I must have another template that contains the same
AutoText entries that is also loaded as a global template, because the
entries are repeated only in the odd document.

Can you give me step by step instructions to remove Normal.mjd.dot and can I
delete this template?