adobe photo deluxe

[traumajohn]

i have xp pro and 2 512mb ddr pc2100 sticks with amd
athlon xp 2100. i try to run adobe photo deluxe and i get
an error message saying not enough ram. could it be a 16
vs 32 bit problem? i used to work great, i have
uninstalled and reinstalled several times. adobe website
had no patches or help on the subject. thanks for your
attention.
john

 

[John Inzer]

i have xp pro and 2 512mb ddr pc2100 sticks with amd
athlon xp 2100. i try to run adobe photo deluxe and i get
an error message saying not enough ram. could it be a 16
vs 32 bit problem? i used to work great, i have
uninstalled and reinstalled several times. adobe website
had no patches or help on the subject. thanks for your
attention.

=========================================
Maybe you need to run disk cleanup and delete all of your
temp and temporary internet files. When searching Adobe
Support for Adobe Deluxe RAM...the two following articles
pop up...maybe they will offer something useful:

http://www.adobe.com/support/techdocs/2f026.htm
http://www.adobe.com/support/techdocs/1bd1e.htm

Here's the link if you would like to search the site:

http://www.adobe.com/support/products/photodeluxe.html

If all else fails...try installing it in Compatibility mode:

(292533) HOW TO: Use Windows Program
Compatibility Mode in Windows XP
http://support.microsoft.com/?kbid=292533
--

John Inzer
Picture It! MVP
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Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[John Inzer]

thanks for your help, i went to their newsgroups and
found that i needed to allocate 4000mb to the virtual
memory and then it loaded just fine. thanks again for the
links.

==========================================

You're welcome.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic