Adobe 8.1 compatibility with word 03?

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Guest

I installed adobe 8.1 last night and today word 2003 will not open. If I
restart and try to open word first it will open in safe mode, but if I open
outlook and try to write a new e-mail it will not work and it looks for a
solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 
Acrobat. I also have had some windows updates go through. Word is only not
working for one user on the pc.. our other user id on the pc is fine.

Christi

JoAnn Paules said:
Adobe what 8.1? Reader? Acrobat?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


ctwobits said:
I installed adobe 8.1 last night and today word 2003 will not open. If I
restart and try to open word first it will open in safe mode, but if I
open
outlook and try to write a new e-mail it will not work and it looks for a
solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 
Acrobat 8.1 is compatible with Office 2003, so the implications are that
1. It is not installed correctly - try repairing the installation for the
installation where it has a problem.
2. You have another add-in that conflicts with its add-in
3. You have some macro function in normal.dot that conflicts.
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Acrobat. I also have had some windows updates go through. Word is
only not working for one user on the pc.. our other user id on the pc
is fine.

Christi

JoAnn Paules said:
Adobe what 8.1? Reader? Acrobat?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


ctwobits said:
I installed adobe 8.1 last night and today word 2003 will not open.
If I restart and try to open word first it will open in safe mode,
but if I open
outlook and try to write a new e-mail it will not work and it looks
for a solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 
The two links you provided fixed my issue. It was my normal.dot file.
Thank you so much!!!
Christi

Graham Mayor said:
Acrobat 8.1 is compatible with Office 2003, so the implications are that
1. It is not installed correctly - try repairing the installation for the
installation where it has a problem.
2. You have another add-in that conflicts with its add-in
3. You have some macro function in normal.dot that conflicts.
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Acrobat. I also have had some windows updates go through. Word is
only not working for one user on the pc.. our other user id on the pc
is fine.

Christi

JoAnn Paules said:
Adobe what 8.1? Reader? Acrobat?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I installed adobe 8.1 last night and today word 2003 will not open.
If I restart and try to open word first it will open in safe mode,
but if I open
outlook and try to write a new e-mail it will not work and it looks
for a solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 
You are welcome :)

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
The two links you provided fixed my issue. It was my normal.dot
file. Thank you so much!!!
Christi

Graham Mayor said:
Acrobat 8.1 is compatible with Office 2003, so the implications are
that
1. It is not installed correctly - try repairing the installation
for the installation where it has a problem.
2. You have another add-in that conflicts with its add-in
3. You have some macro function in normal.dot that conflicts.
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Acrobat. I also have had some windows updates go through. Word is
only not working for one user on the pc.. our other user id on the
pc is fine.

Christi

:

Adobe what 8.1? Reader? Acrobat?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I installed adobe 8.1 last night and today word 2003 will not
open. If I restart and try to open word first it will open in
safe mode, but if I open
outlook and try to write a new e-mail it will not work and it
looks for a solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 
The same problem occurs with 8.1 professional. This fix solves the problem.

Graham Mayor said:
You are welcome :)

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
The two links you provided fixed my issue. It was my normal.dot
file. Thank you so much!!!
Christi

Graham Mayor said:
Acrobat 8.1 is compatible with Office 2003, so the implications are
that
1. It is not installed correctly - try repairing the installation
for the installation where it has a problem.
2. You have another add-in that conflicts with its add-in
3. You have some macro function in normal.dot that conflicts.
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

ctwobits wrote:
Acrobat. I also have had some windows updates go through. Word is
only not working for one user on the pc.. our other user id on the
pc is fine.

Christi

:

Adobe what 8.1? Reader? Acrobat?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I installed adobe 8.1 last night and today word 2003 will not
open. If I restart and try to open word first it will open in
safe mode, but if I open
outlook and try to write a new e-mail it will not work and it
looks for a solution one does not exist.

Anyone have a suggestion or have this issue and find a resolution?

TIA,
Christi
 

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