ADMINISTRATOR PROBLEMS

G

Guest

Hi I am asking this question for friend, she runs windows xp media center
edition. she wants to install router for broadband but when she put the
installation disk in she got a msg to say that she did not have administrator
capabilities. on right clicking my computer then "manage" she sees a list of
users on her computer, one being administrator the other being her sons user
name (which says underneath limited account)but she cannot change anything as
she is not the administrator, when she logs of pressing start log of it does
not show switch user so she cannot switch to administrator how can she sort
this problem out so that she can install software? any advice greatly
received as spent 4 hours today trying to sort it out for her
 
G

Guest

Is your friend really admin?

I admit , I have poor experience with Win XP Media Center ,however it is
similar to the other XPs so ,boot the computer in Safe Mode.

How to boot your computer in SAFE MODE
Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

Then enter the hidden Administartor account and got into the PC ,then make
sure her account is set to Administrator and restart.

Panda_man
 
G

Guest

piratedawn said:
Hi I am asking this question for friend, she runs windows xp media center
edition. she wants to install router for broadband

There should be no need at all to install software onto the computer to get
an Ethernet/DSL router working. (I know that some say this but it's actually
incorrect, you don't need to)

If your computer is set to use DHCP it should acquire an IP address from the
router within a minute-or-so of the network cable being connected to it.
Type
IPCONFIG /ALL at a prompt
and you should be able to see if this has happened.

You then need to identify the router's IP address. This should be in the
documentation. Type this address into the URL bar of your web-browser.

A logon-prompt should appear. You need to enter the router's logon. Often
this is "Admin" and a specified password. Again this should be in the router
documentation.

It's then largely a matter of entering your broadband details into the
router. Often the ISP username and password alone will do, sometimes you
might need to set some extra parameters to suit the service. Usually not,
though. Save the settings, restart the router, and wait a few minutes. See
if you have a connection.


Note that if it's a USB-connected router, then you might have to install
software. Use Ethernet (or wireless) if at all possible


~ All that is required for evil to flourish is for good people to do nothing.
http://tibetsupport.org.uk
 
G

Guest

Panda_man
The info you gave about the administrator problem was very helpful, I had a
simular situation, except it was on my computer at work, with Xp Home
addition. The procedure worked, thank you. Oh and yes I am the administrator
for our computers at work, just never came across that problem before.
Grangekh
 
C

carolb4

I am really frustrated. For starters this discussion group wouldn't let me
start a new thread.
Anyway, I have opened in Safe Mode, etc. but regardless of what I do the
user accounts is blank. I know one password and can logon but I am wanting
to change the password on another account and delete another account. I
can't do anything because the account user does not respond to anything I
click on.
 
S

Shenan Stanley

carolb4 said:
I am really frustrated. For starters this discussion group
wouldn't let me start a new thread.
Anyway, I have opened in Safe Mode, etc. but regardless of what I
do the user accounts is blank. I know one password and can logon
but I am wanting to change the password on another account and
delete another account. I can't do anything because the account
user does not respond to anything I click on.


Don't use the web interface for the newsgroups (you seem to be now:
X-Newsreader: Microsoft CDO for Windows 2000)... Use a newsreader - Outlook
Express will work fine for Windows XP users. Just hook into the free
Microsoft newsgroups (news.microsoft.com) and subscribe to what interests
you/what you need.

Why are you logging into Windows XP in Safe Mode? Are you utilizing Windows
XP Home edition and are logging into Windows XP Home Edition in Safe Mode
because that is the only way you have access to the true built-in
administrator account?

Do you have TweakUI installed?

If not Windows XP Home - what happens on a normal boot if you press
CTRL+ALT+DEL twice at the welcome screen and type in a username you know
(like administrator) and their password and log on?

Explain what you have, what you think happened, what you have tried to do
and what you are trying to accomplish in detail. Only you see your problem
in these newsgroups.
 
C

carolb4

It is windows XP home edition. When I log on in safe mode there are two
users that come up but there is not one that says administrator. Another
newsgroup told me to try the safe mode.

I'm sorry I didn't understand about web interface etc.
 

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