Trece said:
I am unable to install any software after loading XP. During the
attempt to install I receive the following message: "Could not access
network location <Common Administrative Tools>.All Users\."
I am logged on as the administrator. There is nothing in the
Administrative tools floder in the control panel.
Please help!!
Hi, Trece. Unfortunately, you haven't provided enough information to get
a specific answer. Here is some generic information about
troubleshooting Windows installations:
There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. If you are already doing a clean
install and the installation is failing, you probably have bad
hardware. Start with a RAM test - I like Memtest86 from
www.memtest86.com - and let the test run for an extended time, like
overnight (unless you get errors immediately). If the RAM is good, then
run a hard drive diagnostic utility, which you can get from the drive
mftr.'s website.
Offhand, it doesn't sound to me like you have a hardware issue, but
there really isn't any way for me to tell. If you still need more help,
post back with information about how you installed Windows (upgrade,
clean), computer specs (processor speed, RAM, size of hard drive), and
anything else that will help give a good picture of your situation. Be
sure to tell us what you've already done to troubleshoot.
Malke
