administrative tools

[Guest]

The administrative tools folder is empty...blank..I have accessed it 3
different ways and in safe mode...nothing in the folder...I looked in the
registry and saw the <D20EA4E1-3957-11d2-A40B-0C5020524153> but I also saw
the same string ending in a "52".
wondows xp with Sp2...with windows update turned off. Paula at
(e-mail address removed) Also I have done a "Lastknown good configuration and a
command prompt chkdsk/r...no change anybody out there? I need to check my
running services under admin tools.only have the icon admin tool.

 

[Snarky Parker]

How about the Control Panel? Anything in there?

 

[Guest]

that's where i discovered that it was blank..and here the computer seems to
be running fine..only other symtom is I am unable to run virus scan in safe
mode (Cannot initialize scan engine) Change your hardware your software and
your underwear...from Paula in Muddeville ,Tuleburgh, south of Lodi but above
Manteca CA

 

[Guest]

%AllUsersprofile%\Start Menu\Programs\Administrative Tools
Snarky..after I typed this into START RUN, I gained access! (read up
PATOPP's issueof 1/17/2005) HOORAH

 

[Ramesh, MS-MVP]

See: "Administrative Tools" folder is empty
http://windowsxp.mvps.org/admintools.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


%AllUsersprofile%\Start Menu\Programs\Administrative Tools
Snarky..after I typed this into START RUN, I gained access! (read up
PATOPP's issueof 1/17/2005) HOORAH

 

[Guest]

Dear Ramesh..I followed your detailed instructions for case scenario one and
case #2...but still..the admin folder is empty....My reg settings were wrong
and I did get rid of the word "Other" under the first reg setting, and under
the shell folders I added the percent sign as well as "sprofile" after the
word user. I appreciate your quick response and look forward to continuing to
follow your instruction...Will you remote access me? (my computer?) XP has
this feature! Paula at (e-mail address removed)

See: "Administrative Tools" folder is empty
http://windowsxp.mvps.org/admintools.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


%AllUsersprofile%\Start Menu\Programs\Administrative Tools
Snarky..after I typed this into START RUN, I gained access! (read up
PATOPP's issueof 1/17/2005) HOORAH

How about the Control Panel? Anything in there?

 

[Guest]

WAIT I have the tools showing!!!! I just went through the regedit steps
again..and this time BINGO!!!!!!!! Houston we Have LIFTOFF..I was about to
ask for organ and tissue donors.. Thankyou Ramesh..and you too Sparky....now
my only glitch is scanning for viruses in safe mode ..my trend micro product
says "Cannot initialize scan engine" got any ideas? from paulafab

Dear Ramesh..I followed your detailed instructions for case scenario one and
case #2...but still..the admin folder is empty....My reg settings were wrong
and I did get rid of the word "Other" under the first reg setting, and under
the shell folders I added the percent sign as well as "sprofile" after the
word user. I appreciate your quick response and look forward to continuing to
follow your instruction...Will you remote access me? (my computer?) XP has
this feature! Paula at (e-mail address removed)

See: "Administrative Tools" folder is empty
http://windowsxp.mvps.org/admintools.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


%AllUsersprofile%\Start Menu\Programs\Administrative Tools
Snarky..after I typed this into START RUN, I gained access! (read up
PATOPP's issueof 1/17/2005) HOORAH

How about the Control Panel? Anything in there?

The administrative tools folder is empty...blank..I have accessed it 3
different ways and in safe mode...nothing in the folder...I looked in
the
registry and saw the <D20EA4E1-3957-11d2-A40B-0C5020524153> but I also
saw
the same string ending in a "52".
wondows xp with Sp2...with windows update turned off. Paula at
(e-mail address removed) Also I have done a "Lastknown good configuration and
a
command prompt chkdsk/r...no change anybody out there? I need to check
my
running services under admin tools.only have the icon admin tool.

 

[Malke]

WAIT I have the tools showing!!!! I just went through the regedit
steps again..and this time BINGO!!!!!!!! Houston we Have LIFTOFF..I
was about to ask for organ and tissue donors.. Thankyou Ramesh..and
you too Sparky....now my only glitch is scanning for viruses in safe
mode ..my trend micro product says "Cannot initialize scan engine" got
any ideas? from paulafab

Scan with either Sysclean or David Lipman's Multi-AV:

http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download

After you've done the initial scan, go through the general malware
removal steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Now see if you can update your full-feature Trend av and do a thorough
scan in Safe Mode.

Malke

 

[Ramesh, MS-MVP]

You're welcome paulafab.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


WAIT I have the tools showing!!!! I just went through the regedit steps
again..and this time BINGO!!!!!!!! Houston we Have LIFTOFF..I was about to
ask for organ and tissue donors.. Thankyou Ramesh..and you too Sparky....now
my only glitch is scanning for viruses in safe mode ..my trend micro product
says "Cannot initialize scan engine" got any ideas? from paulafab

Dear Ramesh..I followed your detailed instructions for case scenario one
and
case #2...but still..the admin folder is empty....My reg settings were
wrong
and I did get rid of the word "Other" under the first reg setting, and
under
the shell folders I added the percent sign as well as "sprofile" after the
word user. I appreciate your quick response and look forward to continuing
to
follow your instruction...Will you remote access me? (my computer?) XP has
this feature! Paula at (e-mail address removed)

See: "Administrative Tools" folder is empty
http://windowsxp.mvps.org/admintools.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com