Admin prints .. users cant

[Tricia]

Im ready for the DOHHH on this one but right now Im ready
to beat my head against the wall....

Windows XP Home

Epson Stylus C62 printer

USB connection


Administrator prints fine.. all apps

Users ... print out spools, but just falls out of spool
and "onto the floor" and nothing prints...


Im guessing it has something to do with the port but have
no clue where to look.

I have tried having users even add a networked printer
since the default printer is shared... Nope not it...

Any help would be appreciated....
tricia

 

[Howdydoody]

IS the disk formatted as NTFS?
IF so, you may want to check permissions on the system
disk... The users may not have enough permissions to spool
documents...

 

[tricia]

now there is a grea idea... will try it.... thx

-----Original Message-----
IS the disk formatted as NTFS?
IF so, you may want to check permissions on the system
disk... The users may not have enough permissions to spool
.

 

[Tricia]

Yes the disk is NTFS. I tried to figure out how to set the
permissions on the spool directory. I am an NT/Wn2K admin,
but XP Home makes me nuts...

Here is what I know...
my account is a member of administrators group
all other users are members of the users group

I cant find any play to administer groups or set
permisions on the directories.

I tried moving the spool dir to the shared docs folder
since I know that all users have access to this folder.
All this did was make it so the aministrator could not
print....

Got mad... rebuilt system from ghost image restore disks...

Same problem....

Changed one user to administrator type from limited...
like magic they can print!

So this is definately a premission problem either on the
printer or on the ntfs folder.

Soooooo .... how the heck do i change the permissions?????

thankssssssss
tricia