Address Book import Export

[adrian]

The export and Import function under the file menu is
always grayed out. What do I have to do to get these
functions working?

Thanks

 

[Airman Basic]

Check here:
http://support.microsoft.com:80/support/kb/articles/q308/6/70.asp

 

[adrian]

Thanks,

I had already checked out the article. It does not help
me because I don't get the option to use the import /
export function. The words are grayed out meaning their
functionality is not available. I cannot select them.
What I can I install to make them work

 

[PA Bear]

Is this on a company-owned machine at work?
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

 

[adrian]

The problem is with my stand alone machine at home. I am
using XP home

 

[PA Bear]

Is MS Outlook (or Office) also installed?

Start>Run>Regedit>OK> Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

Is there a DWORD named UseOutlook and is its value set to 1?

If so, Address Book is configured to share contacts with Outlook, even if
you don't use it (can happen with the install of Office). Change the value
to 0 (zero), and Export/Import should be available to you and all should be
well. (If that DWORD is not present, don't create it.)
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com