Address Book doesnt show email address

[Vicky]

When I click TO or click the address book I get the list of Outlook Contacts.
The columns listed are; Name, Display Name, email address. THe Name and
Display Name are shown but the email addresses are missing on all but the
most recent contacts I have added. Problem is I have some contacts that are
listed more than once with different emal address.

Using an iTouch to sync and having calendar issues, any relation? Any fix?

Thanks!

 

[Vince Averello [MVP - Outlook]]

Since contacts can have up to three email addresses (plus fax numbers) a
contact will show up once for each of those. Have you checked the contacts
with no email addresses shown to see what their contact record shows? Not
sure about the iTouch angle.

 

[Vicky]

..Hi Vince,
THanks. Mostly all of my contacts are not showing with any address in the
address book but when I look at them in contacts, they are there with a
primary e-mail address. THis is the issue, when I see someone listed int he
address book with multiple entries, I can't tell which is the one I want to
use.

Another odd thing that's happening is that when I do use a contact through
the address book I get an error "The properties dialog box cannot be
displayed. An invalid ENTRYID was passed in" Any relation?

 

[Vince Averello [MVP - Outlook]]

If you create a fresh contact with an email address, does it show up in the
address book correctly?

 

[Vicky]

Yes, it works if I create a new contact. Dont think I mentioned but am
using 2007, if that is important.
Thanks.

 

[Vince Averello [MVP - Outlook]]

I'll have to check to see if the iTouch is causing the issue.

 

[Vicky]

I wouldn't be surprised. Did a number on my calendar. This seems to have
happened after I paid for the upgrade to the 2.0 recently.