Address Bbook Not Updating

[WallyG]

I tried posting this in the Outlook > Contacts newsgroup last week, but had
no responses so I'll try here:

I am conntected to an Exchange 2003 server via Outlook 2007. Everything
worked great until I switched to cached mode in Outlook. When there is a
change in the Global Address List on the Exchange server, I don't see the
changes when I pull up the Address Book in Outlook. I even waited 24 hours to
see if I would see the changes, but nothing. The Exchange server is set to
update the Default Offline Address Book at 5:00 am every day. I had to
manually download the Address Book to make the changes appear in Outlook. Is
there any way to automate this without manually downloading the Address Book
everytime there is a change to the Global Address List on the Exchange server?

 

[Milly Staples [MVP - Outlook]]

Have you asked this in an Exchange news group? Sounds more like an Exchange thing than Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, WallyG asked:

| I tried posting this in the Outlook > Contacts newsgroup last week,
| but had
| no responses so I'll try here:
|
| I am conntected to an Exchange 2003 server via Outlook 2007.
| Everything worked great until I switched to cached mode in Outlook.
| When there is a change in the Global Address List on the Exchange
| server, I don't see the changes when I pull up the Address Book in
| Outlook. I even waited 24 hours to see if I would see the changes,
| but nothing. The Exchange server is set to update the Default Offline
| Address Book at 5:00 am every day. I had to manually download the
| Address Book to make the changes appear in Outlook. Is there any way
| to automate this without manually downloading the Address Book
| everytime there is a change to the Global Address List on the
| Exchange server?

 

[Ben M. Schorr - MVP (OneNote)]

Any error messages in the event logs for that machine? It should be
downloaded every 24 hours.

Also, check this article and see if perhaps auto-download of the GAL has
been disabled in the registry for some reason:
http://www.petri.co.il/gal_problems_and_oab_automatic_updates_in_outlook_2003.htm

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[WallyG]

No. That is where I was headed next if I didn't find anything here.