Additional mailbox

N

Nick

I want to make a user to view another user mails, with Outlook.
Forward emails via Exchange is not good enough, because that way only the
incoming mails he will be able to view, not the sent items.
I tried to use the option "Open these additional mailboxes" on Outlook
Account settings, that seems to be perfect, except that when the user view a
mail, it is marked read both at his and the original owner of the mailbox.
Is there a way to view the other user emails without them to be marked as
read?
 
B

Brian Tillman

Nick said:
I want to make a user to view another user mails, with Outlook.
Forward emails via Exchange is not good enough, because that way only
the incoming mails he will be able to view, not the sent items.
I tried to use the option "Open these additional mailboxes" on Outlook
Account settings, that seems to be perfect, except that when the user
view a mail, it is marked read both at his and the original owner of
the mailbox. Is there a way to view the other user emails without
them to be marked as read?

If he turns off the option to mark them as read on
Tools>Options>Other>Reading Pane does it help?
 
N

Nick

No, it does not, because his own emails are also marked as read. We talking
about 2 mailboxes on the Outlook.
 
B

Brian Tillman

Nick said:
No, it does not, because his own emails are also marked as read. We
talking about 2 mailboxes on the Outlook.

There are only a few ways messages can get marked read. One is with the
Reading Pane options. Another is by the reader opening the message. It can
also be done by a third-party application that integrates with Outlook
opening the message, like an anti-spam scanner. Go through your apps and
see if any of them integrate with Outlook. If none of these apply, I'm
stumped.
 

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