Adding Outlook Contacts

[pamk]

We add employees cellphone addresses in the email field of the contacts so we
can send them text messages thru Outlook. Because we issue phones to
employees, I am having a problem adding a new employee with an ex employee's
phone address. I have looked everywhere for the ex employee, but cannot find
her anywhere. This contact list is in our Public Folders. Does anyone know
how I can add someone's phone address for a phone that has previously been
used by another employee??

Thanks!
Pam

 

[Judy Gleeson \(MVP Outlook\)]

What version of outlook? What happens when you try to add the new user with
that Mobile number?

Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot

 

[pamk]

We are using Outlook 2003. What happens when I try to add the cell number
into the field is that it drops down and shows the previous users name. If I
continue typing the phone number and tab to the next field, it removes
anything in the email field.

 

[Judy Gleeson \(MVP Outlook\)]

It works for me in 2007. Are you running any add-ins? CRM software, Plaxo
etc??

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot